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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, April 9, 2011

This week at The Fonecast: 9th April 2011

Mark Bridge writes:

We head into the weekend with the News of the World admitting voicemail hacking was more widespread than previously thought. Mobile networks had already made it much harder to access voicemail remotely… and now the NotW is saying sorry and preparing to pay compensation.

Talking of illicit activities, British police ‘on the beat’ have been given the ability to identify stolen mobile phones within seconds. Access to the National Mobile Phone Register has been added to the handheld computers used by thousands of officers, thanks to Recipero.

On to other partnerships now, and the biggest news of the week was Vodafone’s decision to sell its stake in French network SFR. What’ll this mean for its Verizon partnership in the USA?  Probably not much in the short-term, to be honest.

In Ireland, Telefonica O2 Ireland and the eircom Group announced a new mobile network sharing arrangement. And here in the UK, Everything Everywhere added another 3 MVNOs to its network. That’ll be a total of 21.

Facebook was talking technical this week. First came an announcement that it was moving to a mobile internet platform that would automatically tailor the appearance of its web site to suit the visiting phone – much like our own mobile site at thefonecast.com – and later in the week it revealed a new server centre in the USA.

Okay, let’s return to basics. Time for some sales figures. In the last few days we’ve seen research that emphasises the growth in ‘smart’ mobile technology. Worldwide cameraphone sales are expected to exceed 1 billion units this year… and almost half the world's new smartphones will be running Android by the end of next year.

Of course, all those smartphones won’t be much use without decent tariffs. This week The Carphone Warehouse stepped into the space already occupied by Three UK and giffgaff by introducing an unlimited internet tariff. At the moment it’s only available for purchases within the next month – but I’m hoping it’s a sign that the bigger networks might also be thinking of relaxing a bit. Well, you never know.


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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

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We interview James Atkins of UK-based smartphone manufacturer Kazam

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In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

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