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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 25, 2013

Last week at The Fonecast: 25th March 2013

I’m moving on up, you’re moving on out

Mark Bridge writes:

Farewell, ST-Ericsson. It didn’t bode well when CEO Didier Lamouche announced his planned departure a couple of weeks ago – and now both STMicroelectronics and Ericsson have confirmed they’ll be splitting the company between them before closing it down.

Meanwhile, as new CEO Carlo Ferro prepares to take over, there are also succession plans in the air at UK rival ARM. Warren East is off in July, handing over to company president Simon Segars.

Remaining with the subject of newness, Google has announced a new note-taking service called Google Keep. It was described by the company as an online equivalent of ‘sticky notes’ – but there was no mention of it being anything like Evernote.

UK-based mobile ticketing business Masabi announced a new £1.8 million investment from a group of investment firms led by Fontinalis Partners. Incidentally, Fontinalis was co-founded by Bill Ford Jr., the great-grandson of motoring pioneer Henry Ford.

And sticking with a transport theme, Juniper Research forecast that a fifth of all consumer vehicles in North America and Western Europe are expected to have app-capable multimedia systems by 2017.

That’ll just add to the figures revealed last week by mobile network analytics and optimisation specialists Actix. They discovered that only 30% of smartphone data sessions are user initiated; most begin automatically without the user even noticing. As Actix points out, it means that quality of service reports and usage monitoring aren’t necessarily as straightforward as you might think. After all, a dropped connection isn’t all that important if you don’t notice it.

Last week we went to Mobile Monday London, where we talked about mobile start-ups and learned about business funding opportunities. You can listen to the panel discussion on our website or read highlights on the Mobile Monday site

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

It's our last podcast of the year, which is the traditional time for us to predict what'll be happening in the mobile phone industry during the next 12 months... from forthcoming consumer technology to deals between network operators.

As well as making our 2014 predictions, we'll also be reviewing those we made last year and discovering how accurate our forecasts for 2013 really were.

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

Podcast - 11th December 2013

This week we're talking about a UK government deal to prevent bill shock, good news for some UK consumers visiting the USA, a court threat to HTC sales, new high-speed satellite broadband, mobile search, mobile shopping and much more.

Join Iain Graham, James Rosewell and Mark Bridge for an informed and entertaining look at all the major mobile industry news stories from the past seven days.

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

Podcast - 4th December 2013

It's been a week of diverse mobile headlines in which Jolla started selling its Sailfish smartphone, mobile shopping broke records and BlackBerry's CEO looked to the future.

We're also talking about smartphones for seniors, battery life, a looming spectrum shortage, phone theft and Sony's Smart Wig. Something for everyone, surely!

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We interview James Atkins of UK-based smartphone manufacturer Kazam

Podcast - 29th November 2013

In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

The company launched earlier this year and has just announced its first seven Android-based handsets. James explains the story behind Kazam's creation, the company ethos, its product range and its plans for the future.

Author: The Fonecast
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