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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, March 7, 2014

Key themes from Mobile World Congress 2014

by Andrew Skinner, Relationship Director of the Technology, Media & Telecoms team at Barclays

The GSMA reported that 85,000 visitors attended Mobile World Congress this year, breaking all previous records for the show. Andrew Skinner, Relationship Director of the Technology, Media & Telecoms (TMT) team at Barclays, reflects on his time in Barcelona and some of the key themes to come out of this year’s show.

Security and privacy was a big focus at MWC 2014, with industry leaders Samsung announcing Knox, a secure solution for mobile devices. Whether they are owned by corporations or employees smart phones and tablets are increasingly used to access sensitive corporate networks and data, and an interesting product launch was the super secure Blackphone. Whether or not companies are genuinely planning to place more emphasis on mobile device security remains to be seen, but it will be fascinating to see how uptake and adoption of secure devices and services changes over the course of the next 12 months.

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Wearable technology was everywhere at the show, and many devices had healthy living as the technology driver. This is a market that will eventually evolve beyond fitness bands and heart rate monitors and Sony’s SmartBand promises to track every aspect of a user’s life. Meanwhile, Samsung unveiled no less than three different variations of smart watch, all of which extend the functionality of mobile technology, although one of these is still fitness and wellbeing-centric.

For both carriers and handset manufacturers, 4G is still being pushed as huge investments are made in the infrastructure to support it, and a variety of handsets that are 4G enabled. LTE isn’t without its issues at the minute but user adoption does seem to be picking up pace. As for 5G, while some people at the show were certainly talking about it and it’s being invested in heavily, we’re probably a few years off this becoming a reality. The EU is pushing for 5G roll-out plans to be ready by 2015 though and the speeds data could be whizzing around the globe at in the not too distant future are extremely exciting prospects.

The GSMA was keen to promote the benefits of Near Field Communications, with mobile accessory manufacturer Incipio offering attendees free NFC enabled sleeves for iPhones, so users could make use of the NFC access points in the conference hall.

The Internet of Things is slowly gaining traction and, with 2014 touted by many as the year it could go mainstream, it was a common theme throughout the show. The number of ‘connected cars’ on display at MWC this year goes to show just how intertwined disparate industries are becoming as connectivity becomes an essential component of virtually every piece of hardware on the market. From the connected home, to the GSMA’s Connected City stand, every ‘thing’ is being connecting to everything else.

As ever, a really compelling few days at the mobile industry’s premier event, characterised by some fascinating key note speeches and product launches. Barclays will be watching with interest to see which of these technologies companies invest in this year, and whether they can drive widespread adoption.

As well as reading the latest mobile industry news and opinion on our web site, you can hear the week's top mobile industry news stories in our weekly podcasts. Listen to the programmes online, by subscribing free via iTunes, by using our RSS feed or on the Stitcher.com mobile app.
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Recent Podcasts

From higher licence fees to lower roaming charges... and much more mobile industry news

Podcast - 16th October 2013

Product news in today's podcast includes Samsung's curved-screen smartphone, an HTC phablet and an update for Windows Phone 8.

We're also talking about malware, roaming charges, Ofcom's licence fees, a drop in mobile revenue, BT's MVNO and a project that sounds... well... silly.

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The ups and downs of the mobile telecoms industry

Podcast - 9th October 2013

In today's podcast: Samsung's profit, UK mobile ad spending and Vertu's smartphone range are all increasing.

Meanwhile HTC's profit and the proportion of children with mobile phones are both going down. Discover the background to these news stories - and plenty more - in our regular weekly broadcast.

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Accidental app purchases, increasing in-train coverage, Amazon announcements and much more

Podcast - 2nd October 2013

Today's podcast starts with a gentle warning to app developers from the Office of Fair Trading.

We then move on to Amazon's new tablets, HTC's sale of its Beats Electronics stake, Twitter's emergency alerts, UK government plans to improve mobile broadband on trains, customer complaints and the growth in adult content for mobile devices.

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The future of ring-back tones: we talk to Florent Stroppa of OnMobile

Podcast - 27th September 2013

Ring-back tones offers consumers yet another way to customise their mobile phone service. Yet despite this - and the revenue opportunities that can be generated - many network operators don't provide ring-back tones.

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Two tablets for Microsoft, one tablet for Tesco... and a headache for BlackBerry

Podcast - 25th September 2013

There are big changes on the horizon at BlackBerry. We talk about the company's potential future and also look at the recent tablet announcements from Microsoft and Tesco... plus the rest of the week's mobile news.

There's also a special report from IAB2013 about the sometimes awkward relationship between mobile devices and the television industry.

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