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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, February 18, 2013

What's wrong with Android?

and why 2.3 is still the most popular version

James Rosewell writes:

8 months ago I moved my main smartphone from Android (Nexus One and Android 2.3 [Gingerbread]) to Windows Phone (Nokia Lumia 800). I had entered a simpler world. There were less applications (noticeably Audible), no tethering option, voice dictation sucked with no option to install a 3rd party and it only worked for text messages and not emails, and I couldn’t get a multi-SIM device. But overall I survived. Every day things like opening my contacts list and email were quick and smooth. I loved the integration with Twitter and LinkedIn. The “Nokia Drive” navigation system is simplicity itself. 6 months ago Audible appeared (minus the feature to control playback speed), and an upgrade arrived to include tethering. But no multi SIM and I was travelling more. I therefore moved back to Android a few weeks ago, specifically a Samsung Galaxy S DUOS running Android 4.0 [Ice Cream Sandwich].

What a disappointment. The DUOS shouldn't be a slouch with its dual-core processor and 2GB memory expanded to 34GB. CPU-wise it’s a higher spec than the Lumia 800. But simple tasks take seconds, and I've got used to better. I don’t want to wait for my email to appear or to search my contacts lists. And worse, features have been removed compared to my previous Android 2.3 device. I can’t install applications onto the expansion memory card! CoPilot, for example, downloads maps to the phone. But it’ll only allow them to be installed on the internal memory. 2GB soon gets swallowed up with a few European maps.

On a more positive note I can control the reading speed with Audible and Nuance’s voice dictation has got even better getting 3 out of 4 short text messages or emails correct first time including punctuation.

Maybe these issues with supposedly more advanced versions of Android explain why 2.3 remains the most popular version in the wild. 51Degrees.mobi Mobile Analytics shows Android 2.3 holding 38.6% of web usage share.

Percentage share of web traffic from different Android versions globally. Source 51Degrees.mobi Mobile Analytics.

I’m reminded of dear old Symbian and my Nokia N95. I loved that phone. Excellent camera, tethering, downloadable applications, web access, dedicated music buttons, expandable memory. The mutts nuts until I played with the iPhone and it all seemed so poor. Take the touch screen away and feature-wise the N95 and first iPhone were pretty identical. But the iPhone was so much slicker and easier to use. In many ways Symbian was exposed as hard to use, taking 2 or 3 times as many interactions to achieve the same task.

Android’s flexibility enabling vendors to tweak, alter and adapt it so easily could ultimately be its biggest weakness. Certainly Android 4 as deployed by Samsung on the DUOS is poor compared to the previous generation of Windows Phone and Android 2.3.

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Recent Podcasts

Operating Systems: a new set of Davids emerge to challenge the incumbent Goliaths

Podcast - 22nd July 2013

This panel discussion about new mobile operating systems was recorded at Mobile Monday London on 15th July 2013.

It's chaired by Geoff Blaber of CCS Insight with contributions from the GSMA's Alex Sinclair, David Wood of Delta Wisdom (and formerly of Symbian), Andreas Constantinou from Vision Mobile, Victor Palau of Canonical and Christian Heilmann from Mozilla Corporation.

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Nokia, Microsoft, BlackBerry, Telefonica and much more... all in this week's podcast

Podcast - 17th July 2013

There's big news from big names this week as Nokia announces a new smartphone, Microsoft announces a new structure and Research In Motion announces a new name.

We also talk about O2 UK's backhaul deal, Apple's eBook court case, a complaint about advertising and plenty more as well.

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A security scare, a new mobile payment service, some quarterly results and loads of money

Podcast - 10th July 2013

We start this week's podcast by talking about an Android security risk - before moving on to new 4G services from EE, a drop in Nook tablet prices and a couple of quarterly results that disappointed the stock market.

In addition we discuss insurance complaints, Bluetooth Smart technology, a new multi-million investment in Shazam and some research about the future of apps.

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Will mobile data kill SMS, does all-IP mean less security - and what's the future for mobile networks?

Podcast - 5th July 2013

Robin Kent, operations director at Adax Europe, talks to Mark Bridge about some of the challenges facing mobile network operators as data usage increases.

They discuss how networks can differentiate their services, how can they monetise the app phenomenon, whether mobile data will kill voice and SMS... and the privacy concerns that arise around all-IP communication.

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New mobile products from Sony, Firefox and Sainsbury's

Podcast - 3rd July 2013

In our podcast this week we're discussing the new SmartWatch from Sony, talking about Firefox OS smartphones and contemplating Vodafone's partnership with Sainsbury's.

We're also looking at complaint figures, roaming charges, pay as you go pricing, joint ventures, BlackBerry's recent results and the future of Windows Phone.

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