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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, August 5, 2011

Rhona Cashman from OtterBox explains the secrets of mobile phone cases

Mark Bridge writes:

A mobile phone case is often seen simply as a revenue opportunity for retailers. But, as you might expect, there’s a lot more to this type of accessory than first meets the eye.

I started this week’s podcast feature by asking Rhona Cashman from protective case manufacturer OtterBox why mobile phone dealers should be discerning about the cases they sell.

“Our cases are all about the protection. We see OtterBox as offering an opportunity to sell a smartphone to customers who might previously have been concerned about having a smartphone, or who would have been worried about damaging an expensive device. It opens up new avenues and opportunities for resellers that they would never have considered for smartphone devices. We know plenty of construction companies who’ve deployed maybe an iPhone into their companies, which would never have been possible if they didn’t have an OtterBox on their device.”

Rhona went on to explain that OtterBox works closely with many manufacturers to ensure that tailored cases are available when new devices launch, although “we were in the queue waiting for an iPhone 4 when it was launched, same as everybody else!”

You can listen to the full interview with Rhona Cashman from OtterBox by using the built-in audio player on our website, finding the programme via iTunes or by downloading the MP3 file.
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Recent Podcasts

Smartphone shipments, multiple messages and a Best Buy buy-out

Podcast - 1st May 2013

This week's news report begins with quarterly figures from Samsung and Apple - and a discussion about what the future may hold for iOS.

We also talk about instant messaging versus SMS, the end of Best Buy's European joint venture with Carphone Warehouse, patent wars, white spaces and connected cars.

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Hanging on the Telephone

Podcast - 30th April 2013

It feels like many people are hanging on to mobile advertising as the future of mobile marketing.

Yet there's much more to mobile marketing than the banner ad. In this podcast a panel of experts considers the latest trends and innovation that could change the future of marketing.

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Visiting the GSMA Connected City at Mobile World Congress 2013

Podcast - 26th April 2013

In this special feature we're looking around the GSMA Connected City at Mobile World Congress 2013.

Mark Bridge and Grant Notman discuss machine-to-machine communications and the Internet of Things, meeting people who've worked with 4G-enabled cars, port logistics, connected houses, m-health and the GSMA's own app development programme.

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Music discovery, patent licensing, mobile money and app-enabled underwear

Podcast - 24th April 2013

There's a diverse collection of mobile-related news in this week's 30-minute podcast.

We start with the new Twitter music service before moving on to discuss quarterly results, patent licensing, wireless charging, advertising and mobile payments... before ending with a curious report about app-controlled underwear.

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Bring Your Own Device: A Faustian Pact? (part 2)

Podcast - 18th April 2013

This is the second part of our programme recorded at the April 2013 meeting of Mobile Monday London, where a panel of experts discussed the topic 'BYOD: A Faustian Pact?'

The panel was chaired by David Rogers of Copper Horse Solutions. His panellists were Caroline Maloney from Telefonica, Charles Brookson of Azenby, David Arnold from BlackBerry and Gemma Coles from Mubaloo.

Author: The Fonecast
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