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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, June 24, 2013

Last week at The Fonecast: 24th June 2013

More of the same

Mark Bridge writes:

Another week, another couple of product announcements from Samsung. There appears to be no stopping them, despite a recent drop in the company’s share price.

This time it’s a couple of tablets – one of which runs both Android and Windows 8 – and a 20 megapixel camera that’s got a 4G-enabled Android device built in.

Across the Yellow Sea in China, Huawei has announced the world’s slimmest smartphone. At just 6.18mm deep, it’s taken the prize from whoever had it before. Well, world records aren’t the same without Roy Castle making the announcements. The phone has a 4.7-inch HD screen and runs a 1.5GHz quad-core processor, so it’s pretty high-spec as well as slim.

There was also an announcement from a UK-based company called Kazam, formed by a couple of people who’d worked at HTC. They’re preparing to launch a range of smartphones later this year.

And while I’m talking about new products, mobile photo-sharing service Instagram launched a video option as a challenger to Twitter’s Vine. You can now choose between 6-second repeating video clips and 15-second non-repeating video clips. Or YouTube.

In the world of management, BT CEO Ian Livingston announced his departure to become Minister of State for Trade and Investment (and probably Baron Livingstone) later this year; he’ll be replaced at BT by Gavin Patterson, who’s currently chief executive of BT Retail.

The Communication Workers Union reached an agreement with Telefonica about outsourcing at O2 UK, ending the possibility of strike action. And Orange Group’s Board of Directors stated its full confidence in CEO Stéphane Richard, who was placed under formal investigation for fraud last week. The investigation relates to his previous role working for the French government.

Finally, a spot of research. Last week we learned that Amazon and Argos are the UK’s most-visited mobile retail web sites, the value of mobile commerce transactions is expected to double within the next four years, younger mobile users value data more than text or voice, NFC handset sales were up 300% last year and 4G LTE Advanced devices are going to become more popular.

Which seems to suggest we’re all getting similar phones and will use them to buy loads of mass-produced products from retail warehouses. That’s progress, you know.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

New phones, new CEOs, mobile payments and 4G growth

Podcast - 20th March 2013

In today's podcast we're talking about Samsung's new Galaxy S4 smartphone, BlackBerry's record-breaking purchase order and Intuit's mobile payment service.

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Cutbacks for Motorola and no increases for Tesco Mobile... plus the rest of the week's news

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All the big news from Mobile World Congress... and much more

Podcast - 6th March 2013

We're back from Mobile World Congress 2013 with the latest news for the UK mobile phone industry.

Today's conversation covers new handsets, forthcoming operating systems, apps, mobile payments, VoIP, 4G and Facebook's two-tier internet.

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We report from Mobile World Congress 2013

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Today's podcast was recorded at Mobile World Congress 2013, where Mark Bridge has been reporting on the latest news from handset manufacturers.

He also drops into the Global Mobile Awards - and finds out who won the inaugural Dead Technology Award at the unofficial festival fringe.

Author: The Fonecast
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What to expect at Mobile World Congress 2013: Windsor Holden of Juniper Research

Podcast - 23rd February 2013

In today's special programme we're preparing for Mobile World Congress 2013. To find out what to expect, Mark Bridge talks to Dr Windsor Holden of Juniper Research.

Their conversation covers everything from Apple's absence to connected cows - and from new operating systems to paying for applications.

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