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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, July 20, 2011

Never mind iPhone 5, it's the Apple iPad 3 that could change the world

Mark Bridge writes:

I like a bit of competition. It can encourage innovation, whether it’s NASA’s moon landings or Formula 1’s telemetry. And it can be entertaining to watch, from Premiership football to the Tour de France.

It’s one of the reasons the mobile industry still excites me. Although the frenzied growth of the 1990s is gone, there are still many competing forces.

iOS versus Android versus webOS versus BlackBerry versus Windows Phone versus…

Samsung vs Nokia vs LG vs Apple vs RIM vs…

Vodafone v O2 v Everything Everywhere v Three…

In the midst of this competition, Apple appears to be edging ahead. The company has just reported sales of over 20 million iPhones and profits that are up 125% from last year.

Despite this, I don’t think the future is looking good for the Apple iPhone.

Smartphone sales are increasing worldwide, which means Apple’s share of the smartphone market hasn’t increased as dramatically as you might think.

Google says it’s currently activating 550,000 Android devices every day. That’s the equivalent of 200 million in a year (or 50 million in a quarter, if you prefer). The iPhone may be racing up the smartphone sales chart but its operating system isn’t at the top.

Then there are the legal battles. Not only is Apple involved in legal action with a number of manufacturers, it’s also seeing its application developers coming under attack.

What can it do?

Let me offer a suggestion.

It’s not going to stop selling the iPhone. Nope, the iPhone 5 (or whatever the next-generation iPhone is called) will happen. It’ll be popular. But, as every phone starts to become a smartphone, the desirability of an Apple phone will wain.

Instead, Apple will focus on the iPad. The iPad is already generating more revenue for Apple than the Mac computer. It doesn’t have much competition. In fact, I’d suggest that rival devices - the Samsung Galaxy Tab, the BlackBerry PlayBook, the HP TouchPad - are also helping to sell the iPad.

And because the iPad isn’t a mobile phone, Apple may not face the same patent-related challenges it’s suffered with the iPhone.

Do I know what I’m talking about?  Not necessarily. But here’s what I’m thinking.

First came the iPhone. Next, the iPhone 3G - cheaper and faster, but not much smarter. Then came the higher-spec iPhone 3GS, followed by the iOS4 update and the fresh design of the iPhone 4.

The second-generation iPad wasn’t cheaper than the original, but it was slimmer and faster. Which makes me think iPad 3, along with iOS version 5, will be a significant upgrade.

Apple’s not a mobile phone manufacturer. It’s an innovator. And the tablet format offers plenty of opportunities.

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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

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This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

We also look at WiFi hotspots in London taxis, Ofcom's research into customer service, pre-loaded security software on Android smartphones and a man whose iPhone may have cost him a job.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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