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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, August 20, 2012

Last week at The Fonecast: 20th August 2012

From saving money to saving lives

Mark Bridge writes:

Our first week of Olympics-free news didn’t start well for many people. Google said it was planning to reduce the number of employees at its Motorola Mobility subsidiary by around a fifth, cutting approximately 4,000 employees in a bid to return its mobile phone business to profitability.

Here in the UK, consumer organisation Which? found that mobile phone sales staff were giving inaccurate information about the possibility of price increases on ‘pay monthly’ contracts. Apparently 82% of shop assistants said prices would remain fixed throughout the contract term... which isn’t necessarily true.

And there was also bad news from digital security company Kaspersky Lab, which found that the number of new malicious programs targeting the Android platform had almost trebled in the past three months.

Fortunately, the remaining headlines were overwhelmingly upbeat.

Mobile gamers were cheered when Sega announced a new publishing initiative that’s focussed on mobile games made by independent developers – and they were cheered again when Sony said it would start the full-scale launch of PlayStation Mobile this autumn.

Price-conscious consumers were undoubtedly thrilled to hear about the new £5-per-month smartphone from TalkTalk Mobile and the free WiFi on Hampshire buses.

As well as all this, innovation-seekers would have been pleased by the new Samsung Galaxy Note 10.1 and the forecast growth in low-power Bluetooth devices.

However, probably the biggest positive surprise of the week came from the Enough Project, a US-based group working to end genocide and crimes against humanity. One of its biggest concerns is the trade in ‘conflict minerals’, which often end up in mobile phones after being mined illegally and traded illicitly. This issue was highlighted by Blood in the Mobile, a documentary film released last year.

A new report from the Enough Project commends a number of electronics companies – going out of its way to highlight Intel, HP and Apple – for their progress toward responsible and conflict-free supply chains. In a month where the Olympic Games have seen renewed emphasis on excellence, friendship and respect, it’s good to see social responsibility in the mobile industry as well.

I know, I know. You may say I’m a dreamer – but I’m not the only one.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

Podcast - 12th December 2012

This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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