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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, November 4, 2013

Last week at The Fonecast: 4th November 2013

Hey, hey, I wanna be a rockstar

Mark Bridge writes:

The Rockstar Consortium. That name sounds as though it could be promising more than it can deliver, doesn’t it?  Well, it’s not. It’s the group of mobile companies that picked up Nortel’s portfolio of several thousand tech patents for $4.5 billion. And now, its members – including Apple, Microsoft, BlackBerry, Ericsson and Sony – have set some of those patents on their biggest competitors. Watch out, Google, Asustek, HTC, Huawei, LG, Pantech, Samsung and ZTE. I like to imagine Steve Ballmer shouting “At my signal, unleash hell”, although I doubt that actually happened.

Anyway, some of the aforementioned companies were busy launching new devices last week. LG revealed a curved-screen handset, Huawei unveiled its second Windows Phone 8 smartphone and Google introduced its Nexus 5 device plus the KitKat update for Android.

Keeping well away from trouble and arguably making life easier for itself was Dell, which returned to private ownership under the leadership of founder and CEO Michael Dell.

Also in the USA, the Federal Aviation Administration decided to allow electronic devices (including smartphones) to be used in ‘airplane mode’ during flights… although, perhaps worryingly, it’s said they may need to be switched off for some landings because they could affect the aircraft.

Finally, time for some research. Figures from IDC showed that worldwide smartphone shipments in the third quarter of 2013 reached a new record. Unsurprisingly Samsung and Apple were in first and second place, although there was a bit of a battle for third with Huawei just coming out on top. When it comes to tablets, it was Apple first and Samsung second. Overall, Android is dominating… but will the Rockstar Consortium change all that?  Only time will tell.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

Should we expect a renaissance at BlackBerry?  Is it the beginning of the end for SMS?  Will smartphones keep getting bigger?  Will the number of UK networks get smaller? 

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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

Joining us are Winston Yeo, Vice President Marketing and Product Management for Mobile Financial Services at Gemalto, and Amol Deshmukh, Gemalto's Director of Mobile Financial Services for North America.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

Podcast - 12th December 2012

This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

We also look at WiFi hotspots in London taxis, Ofcom's research into customer service, pre-loaded security software on Android smartphones and a man whose iPhone may have cost him a job.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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