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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, January 18, 2012

It's the wrong song

Mark Bridge writes:

“T’ain’t what you do (it’s the way that you do it)”

So sang Ella Fitzgerald, Bananarama and the Fun Boy Three - although sadly not on the same recording. But that message is no longer being followed by many companies. Instead, the new mantra seems to be the other way round. And I think that’s a good thing.

Today, Apple announced a new iTunes U application. The iTunes U service isn’t new; it’s been around for a few years and is all about enabling colleges and universities to put lectures and presentations online. However, the new educational app makes it easier for students with an iPad, iPhone or iPod touch to take an entire course on their Apple device - whether reading books or making notes - and also lets teachers manage these courses.

As long as you have an Apple device - perhaps an iPhone, perhaps an iPad - you can use iTunes U. There’s no need for a particular handset. Mobile is part of the mix... but it’s not essential.

Over in Nike Town USA, the winged goddess was talking about the NIKE+ FuelBand. It’s a wristband (don’t mention the Jawbone UP) that tracks everyday movement and measures it using ‘NikeFuel’. The more you move - whether running, walking or dancing - the more NikeFuel you generate. Alternatively, it’ll count steps or calculate calories if you prefer.

As well as displaying coloured LEDs that help the user see how they’re approaching their daily goal, the FuelBand also synchronises with the Nike+ website. You can plug it in to a PC or you can connect via Bluetooth to a mobile app.

Once again, mobile is there - but it’s a ‘nice to have’ option and isn’t mandatory.

And then there’s Facebook, with its 60 new applications for Timeline, letting users share where they’re going, what they’re eating, the films they like... on mobile and on non-mobile platforms.

We’re finally starting to see mobile being accepted more and more, being part of the bigger picture and not having a cameo role.

Finally, companies are moving away from simply showing off with mobile - and are starting to take advantage of mobile instead. At least, I hope they are.

It ain’t what you do?  It is now. And that’s what gets results.

You can hear Mark Bridge, Iain Graham and James Rosewell discuss the latest mobile industry headlines every Wednesday. Pick up their podcast from iTunes, find it via RSS or listen on the home page of TheFonecast.com.
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Recent Podcasts

A BlackBerry battle, SMS spam, iPhone innovation and wireless Leeds

Podcast - 5th December 2012

In this week's podcast we find BlackBerry facing a legal battle, SMS spammers suffering a big fine and EE boosting its 4G data tariffs.

We're also talking about a new iPhone camera accessory from musician will.i.am, rich cross-network communications in Spain, free WiFi in Yorkshire and the year's most-popular mobile search terms.

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HP makes a complaint, Nokia makes a Facebook phone... and much more

Podcast - 28th November 2012

This week's podcast starts with news that HP is unhappy - but we resist the temptation to include any saucy puns that might spice up the story.

The programme also covers Nokia's new Facebook-friendly phone, plans for white space technology in the UK, shopping on smartphones, Samsung's Chinese suppliers, the demand for mobile data and a new app from Orange that seems to threaten its mobile business.

Author: The Fonecast
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Plenty of questions about 3G, 4G and 5G mobile network capacity

Podcast - 21st November 2012

There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.

There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.

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We talk consumer privacy and opt-in mobile marketing with Henry Lawson of nFluence

Podcast - 17th November 2012

In this special feature we're talking about mobile marketing and consumer privacy with Henry Lawson, CEO and co-founder of nFluence.

nFluence offers a technology solution that lets customers use their smartphone to personalise their marketing preferences in less than 30 seconds.

Author: The Fonecast
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Diary dates for UK 4G and BlackBerry 10... and much more

Podcast - 14th November 2012

The UK's 4G spectrum auctions are given a start date, while RIM reveals the launch day for its BlackBerry 10 platform.

This week's podcast also covers the patent deal between Apple and HTC, the departure of Windows Live Messenger, the success of the Samsung Galaxy SIII and some mobile payment innovation.

Author: The Fonecast
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