UK telecoms regulator Ofcom has proposed new rules that would ensure UK customers are told about any roaming charges when using their mobile phones abroad. Its consultation will close on 28th September 2023.

Mobile phone customers from the UK have been warned about the increasing cost of making calls in Europe.

The UK's post-Brexit trade deal with the EU opened the door for mobile operators to reintroduce 'roaming' charges when customers travel abroad.

A new report from communications research consultancy Juniper Research expects the number of worldwide roaming subscribers using 5G services to increase by 4,500% in five years: from 4.5 million this year to 210 million in 2026.

New EU roaming regulations are expected to cause a drop in mobile roaming revenue for operators in 2017, according to a forecast from Juniper Research.

Annual roaming revenue is predicted to fall by 28% in Europe and by 7% globally: a significant portion of an estimated $52 billion total in the year after next.

It’s reported that EE is refunding around £1 million to customers who were charged VAT in error. People who travelled outside Europe and used their phones to go online were apparently charged VAT, although this should only apply to usage inside the EU.

Only 0.5% of EE’s customers were affected by the problem, which happened because the company’s billing system hadn’t been set up correctly.

By incorporating advanced algorithms and machine learning capabilities, AI can help to optimize a smartphone's performance, providing users with a faster, more efficient and user-friendly experience.

Mark Bridge writes:

I've been taking a look back at the devices I've written about during the past few years. Some are still faithful companions, others... well, let's just say my faith was misplaced.

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.

He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

Mark Bridge writes:

The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.

That's where Kapture can help.

Mark Bridge writes:

James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?

This week's edition of The Fonecast starts with news that Motorola Mobility is to lose around a fifth of its staff worldwide. There's also more reorganisation at Nokia, which is passing its Qt software business to Digia.

In addition we're talking about a new US partnership between Starbucks and Square, some good news for Research In Motion, a worrying report for Samsung and a major milestone for Shazam.

We start this week's edition of The Fonecast with a new product from RIM: the mobile-enabled BlackBerry PlayBook. Next comes Vodafone's move to Tech City and Google moving its mobile wallet into the cloud.

You'll also find the latest batch of quarterly results, some mobile data research and a story about sheep sending SMS text messages.

There are plenty of quarterly results to report in this week's edition of The Fonecast, including Samsung, Apple, Telefonica and Facebook. In addition, we have new research that shows how smartphone sales are racing ahead as feature phone sales slow down.

There's also news about mobile coverage in the Channel Tunnel, mobile application downloads and m-commerce.

In today's podcast we're talking to Doug Suriano, Chief Technology Officer at mobile broadband solutions company Tekelec, about net neutrality.

Net neutrality is the principle that consumers are not restricted in the ways they're able to use their internet connection. The topic is often in the headlines, either because some governments may want to prevent their citizens from viewing certain types of information - or because of commercial restrictions.

We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

There's a look at the changing relationship between HTC and Beats Electronics, O2's apology for the network outage earlier this month and the Wholesale Applications Community's integration into the GSMA.