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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, February 28, 2012

Windows 8 – 2012’s Biggest Mobile Milestone

James Rosewell writes:

Microsoft’s Windows 8 announcement today is as significant to the mobile industry as Apple’s iPad launch 2 years ago. Windows 8 will work on tablets, ultra books, desktops, laptops and 82” big screens. Not only that but it’ll support touch on all these devices. “We're in a world where tablets are about touch, and PCs are about keyboard. We're changing those assumptions” Steven Sinofsky, President of Windows and Windows Live Division, says.

Mobile phone and consumer electronic businesses will increasingly be expected to become personal information solutions companies providing not just hardware for making telephone calls or sending emails but integrated technologies into a connected life. They’ll need to know about social networks, how to link and synchronise different devices and guide consumers through a bewildering array of hardware options for running Windows 8.

Those who already use Windows will miss the familiar start button and Ctrl + Alt + Del. The new Metro style seen in Windows Phone will dominate the UI with the edition of features such as “charms” which enable toolbars to appear around the screen based on the swipe of the finger, or mouse click. Windows can be closed with the flick of a finger. Deep rooted elements such as short cut keys remain. There are a lot of good ideas borrowed from Blackberry Playbook and WebOS.

Windows 8 devices will play well with social media and other devices. Many elements of the desktop can integrate with social networking applications, and multiple devices can share and synchronise data easily using Windows/Microsoft login live.

All the major hardware vendors provided devices for the live demonstrations suggesting their reasonably advanced in the manufacturing process. No release date was given, but based on past experience I’d expect a September launch to the public, with brave corporates getting an earlier release. We'll now more at CeBit when Microsoft are scheduled to provide an update.

ARM and X86 CPU architectures are supported with some applications running on both. ARM CPUs are considered more battery efficient. Windows 8 will place applications in the background into a paused state to help preserve battery life. Real devices during the demonstration started up from a cold boot in 8 seconds, pretty impressive compared to existing mobile devices and tablets. Such performance eliminates the need for "stand by" mode trickle draining the battery.

Windows 8 will run off a USB stick and store its data in the cloud which will be a major security feature for the Enterprise. Data will be stored remotely. I’m left wondering what the user experience will be like on slow network connections adding to the data headache for carriers.

Windows 8 is not going to be another Vista. Those with hardware reaching end of life will be looking to upgrade in the next 12 months. Many will opt for a tablet device which can be used like a netbook with a separate keyboard, which integrates really well with their Twitter, Facebook and mobile phone but most importantly is the Windows system running the critical applications they need.

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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

Author: The Fonecast
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Microsoft makes tablets while Nokia makes cuts

Podcast - 20th June 2012

This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

Author: The Fonecast
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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

Podcast - 13th June 2012

In this week's mobile industry news podcast we're looking at Apple's new mobile operating system, Vodafone's money-saving European tariff and Microsoft's plans to expand the reach of its Xbox gaming console.

There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

Author: The Fonecast
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Over The Air 2012

Podcast - 9th June 2012

James Rosewell reports from Over The Air 2012 in today's podcast.

The event, which took place on 1st and 2nd June 2012 at Bletchley Park, attracted around 600 mobile developers and designers to celebrate all things mobile.

Author: The Fonecast
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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

Author: The Fonecast
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