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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, July 9, 2012

Last week at The Fonecast: 9th July 2012

MeeGo... and me come back again

Mark Bridge writes:

It was a good week for technology stories hitting the mainstream news, thanks to the apparent appearance of a Higgs boson, Sir Alan Sugar’s YouView online TV service and football goal-line technology.

Mobile-related news hasn’t been quite so big, although plenty of well-known names have turned up in the headlines. What’s also been turning up – rather more than usual – is the presence of WiFi.

It all started when communications infrastructure company Arqiva agreed to acquire Spectrum Interactive, the biggest WiFi hotspot provider you’ve never heard of. Spectrum provides WiFi services in more than 2,000 UK locations on a wholesale basis, which means the venue owner usually puts their name on the hotspot.

Next, a new report revealed the UK had broadband wireless services on more trains than any other European country. Right on time, Nomad Digital announced its plans to equip Northern Ireland’s trains with free WiFi – and it was followed by London’s eco-friendly minicab company greentomatocars offering free in-car WiFi.

You could argue that traditional mobile networks could be feeling a bit threatened by all this... but you could also argue that the traditional mobile network is adapting. Telefonica’s had a particularly busy week, expanding its mobile commerce deal with Visa Europe, signing billing agreements with some of the internet’s biggest players and adding an online sports club to its O2 UK loyalty scheme.

Telefonica was also in on Mozilla’s big announcement, which was that the ‘Firefox’ brand will be used for its forthcoming HTML5-based mobile operating system. Expect the first Alcatel and ZTE Firefox-powered smartphones to arrive on Telefonica’s Vivo network in Brazil next year

Talking of networks, there’s yet another in the UK. This one’s called Samba Mobile and is an ad-funded data-only MVNO. Consumers watch video ads to ‘top up’ their account with free credit – which is certainly one way to avoid ending up on the wrong tariff.

And along with a new virtual network, the world saw a new smartphone company. Jolla is based in Finland, from where it’s planning to adapt the MeeGo platform for a new device that’ll be released later this year.

However, not every bright idea involving a smartphone ends well – which is why I’m concluding this week’s newsletter with a warning. In fact, a double warning. Don’t try to dry a mobile phone in the microwave. And don’t try to cover up the fact you’ve tried to dry a mobile phone in the microwave.

Last month it was reported that a Samsung Galaxy SIII smartphone had apparently suffered a small explosion. After plenty of online speculation and an independent report, it now looks very much as though the damage was caused by one of the customer’s mates trying to cure some water damage.

Oops.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

Author: The Fonecast
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Microsoft makes tablets while Nokia makes cuts

Podcast - 20th June 2012

This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

Author: The Fonecast
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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

Podcast - 13th June 2012

In this week's mobile industry news podcast we're looking at Apple's new mobile operating system, Vodafone's money-saving European tariff and Microsoft's plans to expand the reach of its Xbox gaming console.

There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

Author: The Fonecast
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Over The Air 2012

Podcast - 9th June 2012

James Rosewell reports from Over The Air 2012 in today's podcast.

The event, which took place on 1st and 2nd June 2012 at Bletchley Park, attracted around 600 mobile developers and designers to celebrate all things mobile.

Author: The Fonecast
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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

Author: The Fonecast
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