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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, March 20, 2012

Mosaik Solutions: providing mobile coverage data by putting all the pieces together

Mark Bridge writes:

Some parts of the mobile industry are all glamour and glitz, megapixels and multi-cores, apps and ads. And then there are the essential parts of the industry, quite often with considerably less competition... and therefore accompanied by less singing and dancing.

Mosaik SolutionsDespite hailing from the city of Memphis in Tennessee, Mosaik Solutions isn’t from the rock ‘n’ roll end of the mobile industry. It creates mobile coverage maps and provides coverage data, as well as supplying information about coverage patterns, wireless spectrum depth, network configurations and licencing.

Mosaik used Mobile World Congress 2012 as an opportunity to unveil its new name, having previously been called American Roamer.

Brian Darr, the company’s president and CEO, explained the decision. “We wanted a name that clearly conveyed who we are and what we provide. We take disparate pieces of intelligence and create elegant solutions to help clients manage customer expectations and empower them to make better strategic and tactical business decisions.”

“Mosaik Solutions has grown well beyond America - it is global. Our capabilities are beyond mobile and roaming - we have intelligence solutions for the entire network ecosystem.”

You can listen to the full interview with Brian Darr about the work of Mosaik Solutions on our website, via iTunes or by downloading the MP3 file. To download each of our mobile industry podcasts automatically, simply subscribe to our RSS feed or find ‘The Fonecast’ on iTunes.
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Recent Podcasts

Podcast - 6th January 2012

Iain, James and Mark take a look back at the mobile industry's high points and low spots from 2011. Apple, Microsoft, Nokia, Samsung and RIM all come under the spotlight, along with legal action, mobile payments and tablet sales.

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Podcast - 4th January 2012

Iain, James and Mark look at all the top mobile industry headlines from the past couple of weeks... covering everything from BlackBerry results to tweeting in court. They'll be back on Friday with a review of 2011.

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Podcast - 21st December 2011

Iain, James and Mark do their best to predict what'll be happening in the mobile industry next year - and also take a look at how accurate their 2011 predictions were. Expect some surprises... and a few excuses, too!
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Podcast - 16th December 2011

We've brought together a handful of experts and business leaders to discover what they think will happen in the mobile telecom industry next year. Listen to predictions for 2012 from Hans Eriksson, Steve Litchfield, Mark Smith, Windsor Holden and Jack Wraith.

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Podcast - 14th December 2011

Iain, James and Mark discuss the week's mobile industry headlines... starting with HP and webOS, then mentioning Samsung, Panasonic, Ofcom, Jawbone, Everything Everywhere, RIM and Google, before ending with a new retail scheme from O2.

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