Online retailers are focussed on improving the customer experience for web shopping this year, turning browsing into sales across all devices. That’s according to the 2013 State Of Retailing Online survey from retail community Shop.org and research company Forrester Research.
In fact, 51% of US retailers surveyed said their top priority for 2013 was site optimisation.
This week's podcast covers Nokia's results warning, Sony's planned reorganisation, the EC's mobile payment investigation and much more. Join Iain, James and Mark for another entertaining look at the mobile phone industry.
We start this week's show with news of RIM's new CEO before moving on to another big-name departure at Yahoo. Then it's time for some impressive financial results, a new m-commerce device and a mobile phone insurance fraudster.
This week's podcast looks at a new mobile payment partnership, the possibility of spectrum sharing, m-commerce at Pizza Express, Nokia's MeeGo device, RIM's problems and the rest of the industry's big news stories.
The team looks at the UK's latest mobile industry headlines, from mobile money to apps, fraud, network quality, partnerships and advertising. There's also an interview with BroadSoft's vice president of Marketing about the company's move into mobile and its plans for the future.