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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, September 25, 2014

Bendgate and Brickgate: Apple faces complaints from iPhone users on two fronts

A number of people who’ve brought the new Apple iPhone 6 Plus have taken to social media to complain about the ease with which their smartphone appears to bend.

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It’s claimed that the thinner chassis of the largest-ever iPhone is making it much easier for users to inadvertently bend their new phones if they put them in the front or back pockets of trousers. This issue has been nicknamed ‘bendgate’ by some, although it’s notable that a similar claim was made about the iPhone 5 when this launched two years ago.

But this isn’t the only public criticism being faced by Apple. The company withdrew the latest update to its operating system - iOS 8.0.1 - after reports that it stopped the TouchID fingerprint sensor from working on iPhones and also prevented devices from making or receiving phone calls. Customers are being told to revert to the original version of iOS 8 until iOS 8.0.2 is ready to download.

[Sources: MacRumors; Apple Support]

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Categories: Handsets and manufacturers, Operating systems, NewsNumber of views: 21112

Tags: apple iphone ios

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Recent Podcasts

Podcast - 9th September 2011

Hans Eriksson of Bambuser in London

Hans Eriksson, Executive Chairman of mobile video streaming service Bambuser, is in London for a 24-hour non-stop mobile video broadcast. Mark Bridge talks to him as he prepares to test his company's technology - and test the power of social networking, too.
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Podcast - 7th September 2011

This week's podcast includes news of several new products announced at IFA 2011. In addition, we hear about reorganisations planned by Everything Everywhere, Yahoo! and Telefonica.

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Podcast - 2nd September 2011

Neal Fullman, CEO of Get Taxi, talks about the company's ambitious plans to transform the way we hail a cab – and explains why there's much more to Get Taxi than its innovative mobile app.

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Podcast - 31st August 2011

It's almost the end of the 'silly season' for news - but this week's podcast finds plenty of serious stories as well, starting with the departure of Steve Jobs as Apple CEO.

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Podcast - 26th August 2011

In this short feature, Mark Bridge takes a personal look at the cost - and the convenience - of using a mobile phone for calls, text messages and data in France.

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