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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, March 2, 2011

There's nowhere to go with tablet innovation - even Apple seems to agree

Mark Bridge writes:

“Harder, better, faster, stronger”. Okay, so it’s a lyric from Daft Punk (or Kanye West, if you prefer) but it might as well be the vague design brief for second-generation tablets.

This struck me when I was at Mobile World Congress last month. Although each tablet manufacturer had its own USP - first to market, 3D cameras, a library of media content, a pressure-sensitive pen - there was as much emphasis on the operating system as there was on the other specifications. “Look what Honeycomb can do”, they all seemed to be saying. “It’s really good on our Android tablet”.

And it seemed to be a similar situation at Apple yesterday. Steve Jobs popped back into the office to unveil the second-generation iPad, a tablet that was 33% thinner than the original but still offered the same battery life. It’s now thinner than an iPhone 4, which is pretty darned impressive.

However, the initial impression hasn’t changed. Same screen size, same resolution. There’s a new dual-core chip inside - not such a big deal any more - and a front-facing video camera. Oh, and a choice of two colours. Black or white. That might blow Henry Ford’s mind but arguably it’s hardly major progress.

Hang on a moment, though.

Yesterday’s presentation didn’t just reveal the iPad 2. There’s a ‘Smart Cover’ that holds itself in place with magnets, keeps the screen clean and saves the battery. It comes in a choice of colours and sets you back anything from $39 to $69, but that’s only money. And don’t put your wallet away yet, because there’s an HDMI adaptor that lets you put your iPad display on your HDTV.

Then there are two new iPad-specific video and music-editing apps: iMovie and GarageBand, both already well-loved by Mac owners. $4.99 each, since you ask.

Which all makes me think that Steve Jobs’s line about the iPad 2 - it “moves the bar far ahead of the competition and will likely cause them to go back to the drawing boards yet again” - isn’t particularly true.

But what Apple has done is give its customers more reasons to buy and use an iPad. It’s removed some of the barriers to purchase. And it’s provided a reason to upgrade.

The iPad 2 isn’t a new tablet. It’s an upgrade. A very attractive upgrade nonetheless. And, some would suggest, it paves the way for iPad 3 shortly before Christmas.

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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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