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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, February 14, 2009

Spending on mobile content and services hit by recession

Analysts at Direct2 Mobile say consumers will be cutting back spending on additional mobile services in the economic downturn, which will disrupt the mobile content and services market in the UK. Mind you, 53% of respondents said they wouldn’t be changing their mobile spending patterns – which could have resulted in a headline that says “most mobile consumers not bothered by recession”. Anyway, 7% of people interviewed said they had, or were going to, stop spending on content and services until things got better. In addition, just under a fifth said they wouldn’t subscribe to mobile content and services at the moment. In the words of the company, “the glass is half full for the mobile operators and half empty for the mobile content and service industry”. [Sources: FierceWireless.com; Direct2 Mobile report]

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Recent Podcasts

Podcast - 15th June 2011

In this week's podcast we discuss Apple's legal settlement with Nokia, 4G plans for the UK, Everything Everywhere's new shops, HP's new tablet and the rest of the UK's industry news headlines.

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Podcast - 10th June 2011

Todd Levy of BloomWorlds.com talks to us about developing a family-friendly application store. He explains how he's trying to help 'Android parents' and their children - and why he's convinced there's room in the market for independent app stores.

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Podcast - 8th June 2011

Iain, James and Mark discuss Monday's big Apple announcements before talking about 4G LTE interference, Windows on tablets, Acer's problems, a new price comparison site and a mountain rescue that was helped by a cameraphone.

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Podcast - 3rd June 2011

Iain Graham and Mark Bridge discuss the recent report from the International Agency for Research on Cancer. The IARC has classified radiofrequency electromagnetic fields - 'mobile phone radiation' - as being possibly carcinogenic, so Iain and Mark find out what this means.

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Podcast - 1st June 2011

Iain, James and Mark discuss the week's top mobile news headlines, covering the UK's first 4G trial, Google's mobile payments, Symbian's plans, Ofcom's broadband study and some customer satisfaction research.

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