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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

European smartphone shipments fall to lowest Q1 total since 2013

A new report from Counterpoint Research’s Market Monitor service shows European smartphone shipments dropping by 12% year-on-year in the first quarter of 2022. That’s the lowest Q1 total since 2013.

Just 49 million smartphones were shipped in Europe in Q1 2022. Samsung led with a market share of 35%, followed by Apple (25%), Xiaomi/Redmi/POCO (14%), OPPO/OnePlus (6%) and realme (4%). Realme was the only top 5 company to increase its year-on-year market share.

Counterpoint Research says the decline in shipments was caused by factors including component shortages, COVID-19 related lockdowns in China, deteriorating economic conditions and the war in Ukraine.

Jan Stryjak, Associate Director at Counterpoint Research, said "Existing issues such as COVID-19 and component shortages have been exacerbated by new economic and geopolitical challenges. Rising inflation levels across the region are impacting consumer spending, while Samsung and Apple, Russia’s first and third ranked smartphone vendors, halted all shipments into Europe’s largest market in early March 2022."

The company expects European smartphone shipments to decline year-on-year for the next few quarters as the cost of living increases across the region and the full impact of Samsung and Apple’s withdrawal from Russia is felt.

Worldwide smartphone shipments are expected to fall 3% year-on-year in 2022 to 1.36 billion units, according to a Counterpoint Research forecast.
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Recent Podcasts

Podcast - 27th May 2011

Gaby Junowicz, vice president of Marketing and Business Development at Siklu Communication, talks about the problems facing mobile backhaul - from capacity to interference - and explains how E-band technology can offer a practical and cost-effective solution.

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Podcast - 25th May 2011

Mobile payments hit the headlines again, with Orange and Barclays announcing 'Quick Tap' - and O2 also revealing its plans. In addition we discuss an OS update for Windows Phone, an even smaller SIM for iPhones and an appeal against mobile termination rates by almost everyone.

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Podcast - 20th May 2011

Iain Graham, James Rosewell and Mark Bridge talk about the problems facing the introduction of mobile payment services - and Yossi Yarkoni of DigiMo introduces a new m-payment platform that requires no additional hardware at the Point of Sale.

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Podcast - 18th May 2011

Microsoft's puchase of Skype, Google's new Chrome OS computers and the end of the Ovi brand are all discussed this week. There's also plenty of talk about mobile payments, including an interview with DigiMo CEO Yossi Yarkoni.

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Podcast - 11th May 2011

This week's mobile industry news headlines include m-payments, OS updates, SMS forecasts and BlackBerry meeting Bing. We also look back to 2009, when Iain spoke to former Olympic athlete Steve Backley about his mobile phone business.

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