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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, July 19, 2012

Ericsson will 'muddle through' as income falls

Mark Bridge writes:

I spend much of my time writing about telecommunications and technology. I spend a fair amount of time dealing with big technology-related companies. Yet although I understand many aspects of telecoms, I certainly wouldn’t want to run one of those businesses. It’s a question of relevant experience.

So when Ericsson - for example - puts out its quarterly results, I just only really scan the top-level stuff.

Sales up 1% from the same quarter last year. Sales up 9% from the previous quarter. More sales = good news, I’d say.

Hang on. Net income is down 63% from this time last year. That’s what most people call ‘profit’, right?  It’s now 1.2 billion Swedish Krona (around £110 million) but in Q2 2011 was 3.2 billion Krona.

Not good. What’s the problem?

I turn to Bloomberg.com for an explanation. It’s been talking to Ericsson’s CEO Hans Vestberg. Apparently networks are now spending less and are also upgrading older kit rather than buying new equipment.

”We just need to muddle through this and execute on our strategy, while also lowering our costs as we come out of this”, it quotes Mr Vestberg as saying. Yes, muddle through.

Perhaps I’m Chief Executive material after all.

[Ericsson report (pdf)]

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