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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, October 7, 2009

Will the Microsoft geeks use it?

James Rosewell writes:

Whilst the mainstream press were busy covering the marketing launch of Windows Mobile 6.5 or Windows Phone as it’ll now be known, I spent some time with the geeks looking under the hood at Microsoft’s new desktop (Windows 7) and server (Server 2008 R2) operating systems. The event was packed full of IT professionals whose jobs and careers are heavily involved with Microsoft. They were there to learn about the latest products ready for deploying them within their organisations. These are the people that keep e-mail systems working, decide what applications you’ll be using at work, choose the technology that companies use on the web and increasingly steer corporate mobile strategy.

So what mobile phones were these people using? Apart from the Microsoft employees, the people I spoke to and observed during the day were iPhone users. Microsoft by their own confession have a strong relationship with developers and the techies that decide on and deploy their products. A lot of these people have loyally defended Microsoft against Apple and Unix alternatives in the desktop and server markets for decades. If these people aren’t persuaded to give up their iPhones, Androids and Nokias and move to Windows Phone, Microsoft will struggle to establish a more significant share of the Smartphone market.

If Windows Phone - and its successor, Windows Mobile 7, due in 2010 - aren’t seriously impressive and capture this niche, Microsoft’s mobile strategy faces a serious setback. A lot will depend on the reliability of the mobile, the ease of use and of course the obligatory Windows Marketplace application store and the developers who’ll be needed to create compelling content for it.

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Recent Podcasts

Podcast - 1st December 2010

There's something of a retail focus in this week's mobile industry headlines, with joint-branded stores, mobile shopping, subsidised iPads and a stand-alone Tesco Phone Shop all being discussed. There's also talk about Symbian, Windows Phone 7 and angels with mobile phones.

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Podcast - 24th November 2010

The team looks at the UK's latest mobile industry headlines, from mobile money to apps, fraud, network quality, partnerships and advertising. There's also an interview with BroadSoft's vice president of Marketing about the company's move into mobile and its plans for the future.

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Podcast - 17th November 2010

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Podcast - 10th November 2010

Dr Peter Gradwell talks about his company's new virtual mobile network, which puts fixed-line numbers on mobile phones. And, as usual, there's a look at the week's other industry headlines - including big stories from Nokia, Symbian and Facebook.

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Podcast - 3rd November 2010

In this week's podcast we discuss protests at Vodafone stores, Apple's appearance in the 'top five' manufacturer list, new legal action and an underground WiFi trial. We also talk to MoBank co-founder Steve Townend about the changes his business has seen since launching last year.

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