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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

European smartphone shipments fall to lowest Q1 total since 2013

A new report from Counterpoint Research’s Market Monitor service shows European smartphone shipments dropping by 12% year-on-year in the first quarter of 2022. That’s the lowest Q1 total since 2013.

Just 49 million smartphones were shipped in Europe in Q1 2022. Samsung led with a market share of 35%, followed by Apple (25%), Xiaomi/Redmi/POCO (14%), OPPO/OnePlus (6%) and realme (4%). Realme was the only top 5 company to increase its year-on-year market share.

Counterpoint Research says the decline in shipments was caused by factors including component shortages, COVID-19 related lockdowns in China, deteriorating economic conditions and the war in Ukraine.

Jan Stryjak, Associate Director at Counterpoint Research, said "Existing issues such as COVID-19 and component shortages have been exacerbated by new economic and geopolitical challenges. Rising inflation levels across the region are impacting consumer spending, while Samsung and Apple, Russia’s first and third ranked smartphone vendors, halted all shipments into Europe’s largest market in early March 2022."

The company expects European smartphone shipments to decline year-on-year for the next few quarters as the cost of living increases across the region and the full impact of Samsung and Apple’s withdrawal from Russia is felt.

Worldwide smartphone shipments are expected to fall 3% year-on-year in 2022 to 1.36 billion units, according to a Counterpoint Research forecast.
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Recent Podcasts

Podcast - 4th August 2010

This week we discuss the UK government's forthcoming mobile spectrum auction, BlackBerry problems in the Gulf states, universal mobile chargers, the new Amazon Kindle ebook reader and the 'religion' of Apple. There's also an interview with Milly Allen, who's planning to broadcast her London talent shows via mobile phone.

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Podcast - 30th July 2010

In a special extended interview, Ross Catley speaks to Mark and James about smart metering in the UK. He explains the basics of 'smart meters', talks about the benefits for consumers and discusses the ways this technology will affect the mobile phone industry.

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Podcast - 28th July 2010

Iain, James and Mark take their regular look at the week's mobile industry headlines - from quarterly results to texting sharks - and also talk to Ross Catley about the problems and opportunities with smart metering.

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Podcast - 21st July 2010

Apple's "antennagate" press conference, Microsoft lets developers see Windows Phone 7, Motorola sells much of its network infrastructure business, Vodafone goes open source with sat-nav software, the Spanish go mad for SMS when they win the World Cup... and much more!

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Podcast - 14th July 2010

The week's mobile industry headlines - from mergers and partnerships to legal action and departures - plus a review of the BeeWi solar handsfree car kit.

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