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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 18, 2022

UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym, which is operated by Pay.UK alongside a group of banks and building societies, will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.

Pay.UK notes that payment volumes through Paym have fallen over the past three years. It says its decision reflects the rapid evolution in payments technology and services during the past eight years.

Customers who use Paym will need to set up alternative payment methods before the service is shut down. However, the operating company already notes a shift towards newer forms of mobile payment and online banking, which it says are built on the foundation created by Paym.

In a statement, Dougie Belmore, Chief Payments Officer of Pay.UK, said "Paym has been an important service for nearly nine years. But the emergence of new products and services, driven by the UK’s world-leading payments sector, means it is time to make the move to faster, and better systems for consumers and businesses."
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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

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