Rob Orr - Samsung’s former Vice President of European Telecoms Operations and the temporary ‘head of mobile’ when Simon Stanford left - has been appointed by Virgin Media Business as its new Director of Large Sales.

He’ll report directly to MD Peter Kelly.

Fresh from its deal last month to buy French telecoms business SFR, the Numericable Group is now negotiating to acquire Virgin Mobile France.

According to a statement by Carphone Warehouse, which owns 46% of the holding company, all the holding company shareholders have entered into an exclusivity agreement with Numericable.

UK communications regulator Ofcom has published information about the volume of complaints it received between October and December 2013.

It’s the organisation’s twelfth quarterly report and reveals that the number of complaints had fallen quarter-on-quarter across landline telephone, broadband, ‘pay monthly’ mobile and pay TV services.

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.

He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

Mark Bridge writes:

The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.

That's where Kapture can help.

Mark Bridge writes:

James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?

This week we talk to Chris Tombs from Timico, look at the Samsung F210 music-playing phone, ask Sunny Dehiri from Sunalysis about telecoms recruitment and review the week's mobile news headlines.

The Mobile News podcast team discusses the latest Google 'gPhone' rumours, looks at the new Mandarina Duck handset and talks about the week's industry news headlines.

This week the team discuss Nokia's mapping purchase, review the Sony Ericsson K850i and bring you all the latest mobile related news and views.

The team take a look at the news headlines including the first advertising funded mobile service from Blyk and all the latest iPhone & gPhone rumours. Plus a review of the HTC Touch using Windows Mobile 6.