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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

The art of accessory sales is changing

Mark Bridge writes:

We're told it's not merely 'sales'. No, it's an art. "The art of selling". And with over 4 million hits on Google, you could easily argue that the art of selling is more popular than painting.

The same goes for the two sub-categories of cross-selling and up-selling. They're arts as well, you know. Mystic and creative disciplines...

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Secure mobile phone calls explained

The security of 3G and GSM mobile phone calls has been questioned recently. Mark Bridge spoke to Dr Simon Bransfield-Garth, Chief Executive of Cellcrypt, at Mobile World Congress to find out how real the problems are. The interview was included in our podcast on 19th February 2010; here's an edited transcript of the interview:

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‘The App is Dead. Long Live the App’ at Mobile World Congress

James Rosewell writes:

Apps (defined as games, information services, social networking video and web content among other things) dominated MWC10 with debate focused on the provision of radio network capacity to support them, the technologies used to create them and the methods for Mobile Network Operators (MNOs) to monetise them. Given the fragmentation in technology and the investment needed from MNOs to provide capacity coupled with a lack of reward for MNOs, we would be forgiven for thinking the App as we know it is not long for this world. However new technologies offering broader platform support, plus smart network investment coupled with new business models, mean the App will evolve and come of age ready for 2011.

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Windows Phone 7 Series at Mobile World Congress

Mark Bridge writes:

We queued in the rain outside the Catalonia Barcelona Plaza hotel. We sat on the floor in a basement room. And we watched on TV as Steve Ballmer announced Windows Phone 7 Series.

The life of a reporter is not a glamorous one.

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HTC Smart could start a smartphone price war

Mark Bridge writes:

I’ve previously talked about a report from 2009 which warned how touch-screen phones that weren’t true smartphones were pushing down ARPU. Consumers thought they were buying something that was relatively advanced but were being seduced by form over function.

This week HTC stepped in to the arena with the HTC Smart, described by HTC's Peter Chou as "a more-affordable smartphone". Although it may not fit everyone’s definition of a smartphone, it certainly ticks most of the boxes. It has an open operating system, Qualcomm’s Brew platform, which has over 18,000 available applications and has been installed on over 1200 handset models worldwide.

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Friday, December 18, 2020

Whatever happened to all my tech?

Mark Bridge revisits his mobile technology reviews

Mark Bridge writes:

Over the past few years I’ve bought a fair amount of mobile technology. I’ve also been lucky enough to be given some. But times flies – nowhere faster than in the tech sector – and yesterday’s best-selling handset can quickly find itself at the bottom of the recycling bin.

I’ve been taking a look back at the devices I’ve written about during the past few years. Some are still faithful companions, others... well, let’s just say my faith was misplaced.

Kapture audio-recording wristband
Let’s start with the biggest disappointment: 2015’s Kapture wristband. Launched on Kickstarter in 2013, it arrived late with a trail of broken promises. It recorded sound into a ‘buffer’ that was constantly overwritten. If you heard something you wanted to keep, you pressed a button on the watch-like device and it saved the last 60 seconds of audio to your smartphone. Cool or what?

The reality was just-about-adequate recording quality, the need for watch-wearers to attach a device to both wrists, a patchy app and a reliance on Kapture’s cloud service. When Kapture quietly slipped off the internet a few years ago, my recording wristwatch stopped working.

Apple iPhone 6
“Would you like to borrow an iPhone 6 for a few days?” asked Three UK. I did. It was unremarkable. Not bad, just not as good for me as the Android-based HTC phone I was using at the time.

Nomad ChargeCard
Battery life may not be as glamorous or as headline-grabbing as other features but it’s an essential. So when Nomad asked me to try a couple of their robust ultra-portable charging cables, they received a very enthusiastic reply. I liked the idea of the ChargeKey cable on my keyring, although eventually the microUSB plug started wearing through my pockets, which isn’t so practical. However, the Carabiner version seems much better – so I bought one as a gift.

HTC One M7
Oh, I loved my HTC One. Great design, great functionality, great annoyance when the camera started playing up, great delight when they fixed it. I’m currently rocking a Huawei P20 Pro, which I’d like a whole lot more if it hadn’t just fallen off the company’s list of supported devices. There’s nothing wrong with my phone after two years – except a potential lack of security patches for the operating system.

Barclaycard bPay wristband
Another departed piece of tech, although this one’s largely evolved rather than died. bPay was effectively a tiny contactless debit card embedded in a wristband (or assorted other handy devices, such as key fobs). It worked in association with your phone for checking purchases and adding money to the account. When most payment cards weren’t NFC-enabled, bPay made contactless payment a simple add-on for anyone who wanted it. Today, with most debit and credit cards able to handle contactless payments – and contactless payment supported by all major mobile operating systems – bPay has very much become a victim of its own success.

Philips Voice Tracer DVT6000 recording machine
I love this. I was sent it to review by Philips and was allowed to keep it afterwards, which is something of a rarity. What an absolute delight. It’s designed as a voice recorder – some people would call it a ‘dictation machine’, although the sound quality is much better than that description suggests. I always use it for interviews, either as a main recorder or a backup, and I’ve even used the automatic timer function to record the Dawn Chorus. Still as good as new, six years on.






Mark Bridge is a freelance writer who continues to invest unwisely in new technology. You can find him on Twitter @markbridge.
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