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Friday, July 5, 2013

The hidden benefits of 4G

Dan Grose of Phones 4u writes:

It’s been nearly 10 months since EE launched the UK’s first 4G network and an estimated 55% of the country is now enjoying its benefits. The fourth generation of mobile networks has brought speeds of between 10-12 megabytes per second to thousands of areas across Britain, creating somewhat of a revolution in super-fast mobile browsing.

The advantages of 4G have been well documented, but some may be less obvious. As well as drastically increasing mobile internet speeds EE’s network has also had a hand in bringing the latest smartphones to the UK, with most top handsets now offering the latest innovations on the fastest network.

The likes of the Samsung Galaxy S4 and HTC One have taken the UK market by storm, and their availability with 4G at places like Phones 4u has proved an additional attraction for some users. Retailers now stock a large variety of LTE enabled handsets, and manufacturers are continuing to bring more to our shores.

Increase communication

British businesses have also felt the positive effects, benefitting from the drastically increased productivity afforded by the network. A recent study found that, of those businesses that had workers frequently out of the office, a 4G connection enabled them to increase communication and productivity when away from a computer or in the field. Of course, these are similar to the advantages experienced by the average user, but for businesses the results are evidently more profitable. And, with EE having launched its Double Speed service recently, this will be a trend that will only increase.

Yet perhaps the biggest, but most overlooked, benefit is the vastly increased coverage EE’s network has offered people. Whilst this may seem an obvious point – 55% of the country isn’t exactly a small amount to be servicing – the key lies in the area to which the company has taken 4G first.

It’s fair to say that eyebrows have been raised over the past few months as EE has continued its roll out, with every major city that receives coverage punctuated by several smaller territories. Without causing offence, some may question as to why Berkhamsted has access before the likes of Stoke-on-Trent when, with a larger population and more potential uses for it, the former seems to be the obvious candidate.

Rural isolation

But this is the exact point, as 4G’s arrival signifies increased coverage for the local area that’s not just limited to the superfast benefits. By taking its network to towns and villages where current 3G signal is poor, EE has offered the chance to end the struggle of putting up with next to no signal and non-existent mobile internet connections. Whilst the users will still have to pay out for a 4G contract, something that not everyone will be able to stretch to, giving people the option is the obvious method.

The good news is that this particular advantage will drastically increase once the likes of Vodafone and O2 join the 4G party later this year. With the latter aiming to have reached 98% of the population by 2017 with its network, it looks like poor reception and slow internet will soon be a thing of the past, no matter where you live.

Dan Grose works for UK high-street mobile phone retailer Phones 4u.
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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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