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Saturday, June 4, 2011

This week at The Fonecast: 4th June 2011

Mark Bridge writes:

I’ll start with a personal comment. One of my friends has described my music taste as eclectic - and he didn’t mean that in a good way. It probably explains why I’ve been sitting at my desk singing “melty head” to the tune of Lady Gaga’s “Poker Face”.

Yes, mobile phones and health concerns are back in the news. The International Agency for Research on Cancer, part of the World Health Organisation, has classified radiofrequency electromagnetic fields as possibly carcinogenic to humans. In a nutshell, it confirms that previous research has raised this as a possibility but says other factors can't be ruled out. Much of this report is based on last year’s Interphone study, which - as we reported at the time - suggested an increased risk of a particular type of cancer at the highest exposure levels, although biases and error were possibilities as well. So we’re not really any the wiser. More research is needed before anyone can be definite about any potential hazard.

While we’re worrying, let’s take a look at 4G technology. It could mess up your TV reception, said Ofcom this week. Mind you, Ofcom wants the 4G licence holders to fix the problem, so that should all work out nicely. Even if it doesn’t, we’ll probably be able to watch TV on our 4G phones.

Nokia added to the glum mood with a warning that the current quarter wouldn’t be as good for sales as previously thought. Apparently it’s "no longer appropriate" to provide target figures for 2011. Ouch. Elsewhere, Acer is writing off $150 million and losing 300 staff after discovering a few problems of its own, while LG is recovering more slowly than expected. Ouch again.

Still, cheer up, eh?  Apple has an announcement next week. Unusually, it’s already told everyone what the announcement is about: a preview of iOS 5 for iPhone and iPad, a new cloud service and some Mac stuff. Wot, no iPhone 5?

Microsoft’s been doing its own previewing at the Computex technology show in Taiwan. It’s shown off the next version of Windows - codenamed Windows 8 - that apparently will be just as happy on tablets as on conventional PCs. And Asus has been demonstrating the Padfone, which is part tablet - can’t imagine what inspired the ‘pad’ part of the name - and part smartphone. The phone fits neatly inside the back of the tablet.

So ultimately a week of good and bad, as Paul McCartney and Stevie Wonder might have sung.

And, ending with another lyric, it’s time to say farewell to Kevin Russell, CEO of Three UK. He’s returning to the land down under, leaving current COO David Dyson in charge. Enjoy the break, Kevin - I’m told the vegemite tastes much better back home!


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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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