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Friday, June 10, 2011

Soon, no-one will care about mobile phone numbers - and the networks will love it

Mark Bridge writes:

Watch almost any American TV show from the 1960s - I’d recommend a good police procedural - and at some point after a few episodes there’ll be a scene in a restaurant. One of the main characters will be dining and their meal will be interrupted by a waiter bringing a telephone to the table. The phone will probably have an implausibly long cable, although there may be a telephone socket nearby.

As the detective left the office that afternoon he’d have said something like “call me at home on 555-0743 if you need me. Then I’m off to the Channel 37 studios - you can reach me there on 555-0242 - and finally to the Electric Banana club. That’s 555-0322.”

Yes, mobile phones have definitely made life easier. And yet there’s something missing. Something really obvious that manufacturers have celebrated - and networks don’t want to talk about.

You see, the do-everything mobile device doesn’t. The Swiss Army smartphone is a fiction. One phone + one number = one straitjacket.

Going to work?  You probably want a smartphone. Going mountain biking?  Hmmm. Rugged smartphone, perhaps. Or just a rugged phone. Maybe something that’s smaller than a smartphone. Out for the evening?  Pocket sized, definitely. Well, tiny bag sized, at least. Taking photographs?  Wouldn’t it be great to have a SIM card in your DSLR. You could send high-quality images straight from your camera - and with a Bluetooth headset you could make calls as well. Using a tablet?  Using a laptop?  You hardly need a phone at all.

Yes, mobile phones can handle more than one task and more than one environment - but at some point we end up compromising. In fact, I don’t think there’s any other multi-functional device we compromise on so much.

Cars, to an extent, are another compromise. But that’s pretty much it. We have clothes to suit the weather and our mood. We have shoes to handle the rain, shoes to make us taller, shoes to help us run. We’ll put a different sized television in different rooms. But mobile phones?  We’ll get by with just one, thank you.

Yet the last 25 years have seen mobile phone designs for almost every situation. The Nokia 7280; as fashion-crazed as Lady Gaga’s high heels. The LG Chocolate. The Siemens Xelibri range. Bang & Olufsen’s Serene. Motorola StarTAC. Sony CMR-333. Ericsson R380.

Some of these were reasonable all-rounders. Others were ‘special occasion’ phones.

This week’s announcement from Sony Ericsson includes a handset I’d add to the list. The Sony Ericsson Mix Walkman is very much a music-oriented device, with a ‘Zappin’ key to preview the chorus of the next track and a karaoke function that lowers the volume of the vocal track to let you sing along. Very clever. However, there are also times I want a 4-inch screen. Or an 8-megapixel camera. Or a QWERTY keyboard.

There was a period when I didn’t have to choose. Around ten years ago I could subscribe to MultiSIM from Vodafone UK. Up to 10 SIMs, each in a different device - but just one telephone number. You could make calls from any of them and could ‘activate’ one to receive calls. There were some similar services from other networks but the Vodafone option is the one I remember. However, it had one little problem - and that quickly became one big problem. It couldn’t handle GPRS or 3G data. As BlackBerry ownership grew, soon MultiSIM was no more.

Curiously, there’s been no replacement. Maybe that’s because we’re more prepared to accept compromises. Maybe the rectangular smartphone design is becoming something of a standard. Maybe mobile networks have won - and manufacturers have resigned themselves to building compromised smartphones.

Or maybe, just maybe, networks have seen the future. Maybe they know that telephone numbers soon won’t matter to us. Our phones will identify the people we’re calling from their email addresses, their Facebook pages or their Twitter IDs. My contact list will be in the Cloud. The person I’m calling is connected somewhere, via something - perhaps an internet TV, perhaps their car.

When that happens, it won’t matter what phone we’re calling from or which phone we’re calling to. And that means we’ll be able to buy as many fashion phones, smartphones and tablets as we want.

After all, why should mobile networks care about putting ten SIMs on a single subscription... when they can sell you ten subscriptions instead?

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Author: The Fonecast
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1 comments on article "Soon, no-one will care about mobile phone numbers - and the networks will love it"

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Mark

6/13/2011 6:55 AM

Alternatively, "Don’t Lose That Number: Why Mobile Communications Is Still About Digits" - by Tom Krazit at mocoNews.net bit.ly/jeeLeZ

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Opinion Articles

giffgaff has an official voice worth listening to

Mark Bridge writes:

Yesterday I spotted a new blog page from O2-supported MVNO giffgaff. The company’s head of digital marketing Rob Gotlieb announced the finished version of a promotional film – and mentioned the official voice of giffgaff, voiceover artist Tom Oldham (who, interestingly, was also the voice on Vodafone ads at one point). And for a moment I thought “Official voice?  You what?”

Author: The Fonecast
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Mobiles go meddling in medicine

Mark Bridge writes:

“Okay, Mr Bridge, just relax. This won’t hurt a bit. I just need to… oh, hold on a moment, my phone’s crashed. I’ll just pop the battery out and we can start again.”

Some years ago I read an article in Fast Company magazine. Entitled “They Write the Right Stuff”, it explained how NASA’s software engineers couldn’t afford to make errors because any mistakes were likely to kill their colleagues.

That need to check, double-check and then check again was also one of the reasons the space agency ended up looking on eBay for tried-and-tested obsolete components. But now things seem to be swinging towards the opposite end of the scale.

Author: The Fonecast
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I want a mobile wallet - and I want it NOW!

Mark Bridge writes:

A few months ago James wrote about the slow adoption of mobile and contactless payments in the UK. Now we hear that Kenya’s M-PESA mobile money transfer service has arrived here. Yes, m-payments are finally going mainstream in the United Kingdom. Well, sort of. Well, alright, not at all really. What’s happened is that people in the UK are now able to send money to M-PESA users in Kenya. But what about the progress of mobile payments in the UK?

Author: The Fonecast
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Which mobile operating system will top the charts at Christmas?

James Rosewell writes:

It seems to be accepted that the Apple iPhone will be the top selling mobile phone this Christmas now it’s available on almost every UK network. The more interesting question is which handsets will hold the number 2 to 5 positions - and what operating system will they be running when the smartphone scores are announced in the new year?

Microsoft announced Windows Phone last week and I commented on the importance of persuading their heartland fans to move from iPhone and other platforms to Windows Phone. Disappointingly, finding a mobile retailer willing to sell a Windows Phone is not easy at the moment. Orange tell me they’ve withdrawn the one model they were going to offer from Toshiba. Vodafone didn’t even know what a Windows Phone was.

Author: The Fonecast
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Life is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

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