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Saturday, April 16, 2011

This week at The Fonecast: 16th April 2011

Mark Bridge writes:

We started this week with a story that grabbed plenty of attention. It was a report from Billmonitor.com that claimed we in the UK were wasting almost £5 billion every year by choosing the wrong mobile tariffs. Although I remained a little cynical about some of the detail, there’s no doubt that many consumers could be better off if they switched tariff - or even network. And now, with 1-day number porting available, it’s easier than ever.

Also hitting the mainstream press was Everything Everywhere, which was getting hassle for being the only UK operator charging charities to handle their text message donations. It’s since decided to give 100% of donations to 100% of charities; a pretty dramatic turnaround from two years ago when none of the UK networks were offering any significant concessions for SMS payments.

Talking of payments, American Express did a deal with mobile payment service Payfone to enhance its virtual wallet. The results are only available in the US at the moment, so don’t get too excited. Better news for the rest of us came from Juniper Research, forecasting almost 300 million NFC-capable smartphones around the globe by 2014; the equivalent of at least 1 in 5 worldwide.

There was UK-specific good news from Chinese telecoms firm Huawei, with plans to create 500 new UK jobs during the next three years - and many more through subcontracting. And I have no doubt that the company was also pleased to see the end of its legal dispute with Motorola, although it very much looks as though Huawei came out on top.

Other manufacturing news came from Nokia with two new smartphones and an updated version of Symbian, nicknamed Symbian Anna. (I suspect Symbian may not ever reach the end of the naming alphabet).

Apart from that, there wasn’t much unexpected. Google’s financial results showed it was doing okay. PC sales weren’t doing so well. Apple is expected to sell plenty of tablets. And some people don’t show very much online common sense when using their mobile phones.

Just try to make sure you’re not one of them!


Stay ahead by reading this weekly summary before everyone else!  Click the ‘register’ link in the top right-hand corner of our website and we’ll send you our news summary by email every week.

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5/31/2011 7:54 AM

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Opinion Articles

giffgaff has an official voice worth listening to

Mark Bridge writes:

Yesterday I spotted a new blog page from O2-supported MVNO giffgaff. The company’s head of digital marketing Rob Gotlieb announced the finished version of a promotional film – and mentioned the official voice of giffgaff, voiceover artist Tom Oldham (who, interestingly, was also the voice on Vodafone ads at one point). And for a moment I thought “Official voice?  You what?”

Author: The Fonecast
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Mobiles go meddling in medicine

Mark Bridge writes:

“Okay, Mr Bridge, just relax. This won’t hurt a bit. I just need to… oh, hold on a moment, my phone’s crashed. I’ll just pop the battery out and we can start again.”

Some years ago I read an article in Fast Company magazine. Entitled “They Write the Right Stuff”, it explained how NASA’s software engineers couldn’t afford to make errors because any mistakes were likely to kill their colleagues.

That need to check, double-check and then check again was also one of the reasons the space agency ended up looking on eBay for tried-and-tested obsolete components. But now things seem to be swinging towards the opposite end of the scale.

Author: The Fonecast
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I want a mobile wallet - and I want it NOW!

Mark Bridge writes:

A few months ago James wrote about the slow adoption of mobile and contactless payments in the UK. Now we hear that Kenya’s M-PESA mobile money transfer service has arrived here. Yes, m-payments are finally going mainstream in the United Kingdom. Well, sort of. Well, alright, not at all really. What’s happened is that people in the UK are now able to send money to M-PESA users in Kenya. But what about the progress of mobile payments in the UK?

Author: The Fonecast
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Which mobile operating system will top the charts at Christmas?

James Rosewell writes:

It seems to be accepted that the Apple iPhone will be the top selling mobile phone this Christmas now it’s available on almost every UK network. The more interesting question is which handsets will hold the number 2 to 5 positions - and what operating system will they be running when the smartphone scores are announced in the new year?

Microsoft announced Windows Phone last week and I commented on the importance of persuading their heartland fans to move from iPhone and other platforms to Windows Phone. Disappointingly, finding a mobile retailer willing to sell a Windows Phone is not easy at the moment. Orange tell me they’ve withdrawn the one model they were going to offer from Toshiba. Vodafone didn’t even know what a Windows Phone was.

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Life is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

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