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Monday, January 30, 2012

Over a million UK schoolchildren have accessed inappropriate content on their mobile phones, claims report

Carphone Warehouse has published new research into the mobile web behaviour of 8 to 15 year olds in the UK. The survey, which was compiled by YouGov, revealed that 2.8 million of these children - including almost a quarter of 8 to 12 year olds - had a smartphone.

More than one in five (21%) children admitted they’d either accidentally or deliberately accessed unsuitable websites on their mobile phones; a total of 1.2 million children, according to the report.

6% of 15 year olds admitted to bullying by mobile phone, while 12% said they’d been the victim of cyber-bullying by calls or messages.

Only 13% had parental restrictions on their mobiles - in contrast to home computers, where 44% had parental restrictions and 84% had anti-virus software. In fact, 46% of parents were unaware of controls to protect children’s mobiles.

Professor Tanya Bryon, who’s been working with the Carphone Warehouse to educate parents about mobile security measures, said “The online world is incredibly fascinating and exciting to explore, with huge opportunities for learning, communicating, playing and being creative. However just as in the real world, alongside the opportunities, there are potential risks for young people. With a digital divide existing between generations, and with only 13% of children having the correct parental restrictions installed on their phone, it’s important we enable parents to support, educate and, as necessary, protect their children. This can be done by ensuring their mobile phone use is responsible, safe and as secure as possible. It is also important parents develop an honest communication with their children so that they can support them to be responsible digital citizens and help them with any worries or concerns that should arise.”

A free advice booklet produced by the Carphone Warehouse and Professor Tanya Byron will be available from all 800 Carphone Warehouse stores from 8th February 2012.

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Opinion Articles

giffgaff has an official voice worth listening to

Mark Bridge writes:

Yesterday I spotted a new blog page from O2-supported MVNO giffgaff. The company’s head of digital marketing Rob Gotlieb announced the finished version of a promotional film – and mentioned the official voice of giffgaff, voiceover artist Tom Oldham (who, interestingly, was also the voice on Vodafone ads at one point). And for a moment I thought “Official voice?  You what?”

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Mobiles go meddling in medicine

Mark Bridge writes:

“Okay, Mr Bridge, just relax. This won’t hurt a bit. I just need to… oh, hold on a moment, my phone’s crashed. I’ll just pop the battery out and we can start again.”

Some years ago I read an article in Fast Company magazine. Entitled “They Write the Right Stuff”, it explained how NASA’s software engineers couldn’t afford to make errors because any mistakes were likely to kill their colleagues.

That need to check, double-check and then check again was also one of the reasons the space agency ended up looking on eBay for tried-and-tested obsolete components. But now things seem to be swinging towards the opposite end of the scale.

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I want a mobile wallet - and I want it NOW!

Mark Bridge writes:

A few months ago James wrote about the slow adoption of mobile and contactless payments in the UK. Now we hear that Kenya’s M-PESA mobile money transfer service has arrived here. Yes, m-payments are finally going mainstream in the United Kingdom. Well, sort of. Well, alright, not at all really. What’s happened is that people in the UK are now able to send money to M-PESA users in Kenya. But what about the progress of mobile payments in the UK?

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Which mobile operating system will top the charts at Christmas?

James Rosewell writes:

It seems to be accepted that the Apple iPhone will be the top selling mobile phone this Christmas now it’s available on almost every UK network. The more interesting question is which handsets will hold the number 2 to 5 positions - and what operating system will they be running when the smartphone scores are announced in the new year?

Microsoft announced Windows Phone last week and I commented on the importance of persuading their heartland fans to move from iPhone and other platforms to Windows Phone. Disappointingly, finding a mobile retailer willing to sell a Windows Phone is not easy at the moment. Orange tell me they’ve withdrawn the one model they were going to offer from Toshiba. Vodafone didn’t even know what a Windows Phone was.

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Life is toooo complicated!

Iain Graham writes:

I have just bought (well, been given) a new mobile phone!  It, of course, cost me nothing, because we still haven't learnt in this industry, but it came with the now obligatory, shrink-wrapped, 140-page instruction manual on how to use it!!  A perfect cure for insomnia!  I read the opening page or two and it might as well have been written in Serbo-Croatian for all the sense it made to me!!  (I then realised it WAS written in Serbo-Croatian and so I turned to the correct language section) and it was just as incomprehensible!

Even worse, the manufacturers (who are too tight to pay for the printing in the name of 'going green') put the instruction manual on a CD!!

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