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Friday, December 11, 2015

Predictions for 2016: Network Function Virtualisation, 4G throttling and video calling

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016. He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

NFV finds its footing despite industry trepidation

This year, headline-grabbing news such as the TalkTalk hack has served to put the security of cloud-based services into question. Naturally, these questions extend to the use of the cloud and NFV (Network Function Virtualisation) within the telecoms industry. However, despite these concerns, 2016 will be a year of progress for these technologies as operators realise they are invaluable when used within their networks, providing agility, flexibility and the means to innovate their core services.

Jumping on the WiFi-calling band(width) wagon

In 2016, mobile use of video streaming services will push networks to the point where all the extra bandwidth delivered by 4G has been consumed. Consumers will increasingly seek alternative connection via WiFi and mobile operators will be keen to support them. Off-load of voice (and video-call) traffic over WiFi will become more important, and will tend towards a more integrated ‘native’ experience rather than via the use of a separate app.  Within the network, the service-layer equipment that delivers these services will be extended to become access-agnostic; enabling the same service experience regardless of how the subscriber is connected.

Operators go full throttle

Despite impressive 4G data speeds, the rise in bandwidth consumption next year might see some operators put the brakes on. Shortly after the launch of 3G mobile broadband, a number of operators toyed with offering mobile broadband at different prices for different speeds.  Manipulating pricing may help manage demand and offer some upside for revenues, however it will require significant dialogue between operators and regulators in order to agree how this will work. 

This links to the industry’s journey towards 5G and the internet of things (IoT) where the characteristics of the connection, such as peak speed, guaranteed speed and latency will be varied, and charged differently according to service type. Therefore, in 2016 operators will also need to consider flexible implementation of the service control, charging and policy triangle to allow experimentation with various charging models in the near future.

IT giants keep their eyes on the ‘prise

IT powerhouse companies such as Microsoft will continue to win enterprise communication deals at the expense of incumbent European operators. This is because enterprise CIOs will increasingly view communications as another IT service and not a provision exclusively from traditional telecoms operators.

For these IT giants it could be big business, and potentially billions of dollars of lost revenue for mobile operators. In response to this threat, many mobile operators will be looking to deliver a more innovative, tailored range of services to their enterprise customers to keep them from churning.

A global Internet brand will successfully enter the communications market

In an industry that discusses ‘disruption’ daily, it is not often we see a consumer brand upset the telecoms status quo. Arguably, no brand has stepped forward to truly challenge the monopoly of incumbent operators in the UK – yet in 2016 we shouldn’t be surprised to see a major brand step up to the mark.

In the mid-2000s, Disney launched a mobile service in the US; that didn’t pan-out too well, but times have changed. Is 2016 the time for Google Fi to make an impact in the European market, or perhaps Amazon to launch a direct rival service?

Video calling gets the camera rolling

After the first iPhone in 2007 and the rise of 3G mobile connectivity, video calling was supposedly the next big thing in telecoms. Yet, aside from the occasional FaceTime, most people don’t use video calling on their smartphones, and especially not spontaneously – such activity is reserved for planned Skype calls via a computer or tablet (and even then on Wi-Fi, not using a cellular connection).

Voice over LTE (VoLTE) deployments have started and a notable uptick in new deployments is expected in 2016. The technology also includes provision for Video-calling over LTE, sometimes referred to separately as ViLTE. Assuming the dialler on the smart phone is correctly designed, video-calling will be as simple as Apple’s FaceTime – with the ability to add and drop video from regular calls as you go. Moreover, as a standard capability it won’t be restricted to one particular brand’s phone. However, it begs the question of whether it will ultimately acquire the same reach that telephony has today? Probably not: sometimes things are better heard and not seen.

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Opinion Articles

Why a mobile TV service is just like a zombie

Mark Bridge writes:

Here in the UK, we’re struggling a bit with mobile TV. Which made me wonder what the problem really was. Well, after a long evening with the finest stilton and the cheapest port, the answer came to me in a dream. A mobile TV service is just like the lurching, drooling nightmare creatures that appear in every zombie film. And once consumers understand zombies, they’ll understand the problems with mobile TV. Let me explain.

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Selling your way out of a recession? Of course you can!

Iain Graham writes:

Everybody these days (apart from a lucky few!) is suffering from a lack of business or reduced sales due to the current 'downturn in the economic climate'. In my opinion, this is the time when sales people should stand up and be counted!

No, I don't mean the hard nosed, foot in the door double-glazing, second-hand car or mobile phone types (no offence!), I mean EVERYONE! Selling is a concept as much as it is a profession.

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Mobile & Contactless Payments

James Rosewell offers his opinion on the current state of mobile and contactless payments.

The banking and mobile industries have big plans for Near Field Communication (NFC) as the mobile payment mechanism of the future. Barclaycard has been leading the way from the credit card sector forming a partnership with Orange, having previously worked with O2, and running a catchy TV advert prompting contactless cards using VISA’s paywave system.

However the reality of NFC payments appears a lot further away. The Point of Sale (POS) technology appears to be badly deployed by some of the first-phase retailers mainly made up of low-value high-volume businesses like coffee shops, fast food outlets and newsagents.

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Insecure Mobile Browsers

James Rosewell writes: I note with interest Barclays mobile on-line banking home page extolling the safety of mobile banking whilst claiming it’s as secure as their non-mobile equivalent. This is on the same page that recommends customers use Opera Mini to access Barclays mobile on-line banking.

Yet following the link to the operamini.com web site and looking at the help section we can read Opera’s answer to the question “Is there any end-to-end security between my handset and — for example — paypal.com or my bank?” and the answer is “No. If you need full end-to-end encryption, you should use a full Web browser such as Opera Mobile.”

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Reviewing our 2015 mobile industry predictions... and looking forward to 2016

Podcast - 15th January 2016

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Podcast from Mobile World Congress 2015

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Looking back at February: from security scares to multiple MVNOs

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We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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