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Saturday, August 20, 2011

This week at The Fonecast: 20th August 2011

Mark Bridge writes:

Welcome to this week’s UK mobile industry news summary from TheFonecast.com. After a week’s holiday on the scenic north coast of Norfolk, which not only lacks cellsites but also hills to put them on, it’s good to finally see the ‘3G’ indicator reappear on my phone. My week off may have been relatively quiet - but the last few days have more than made up for it.

On Monday, Google announced plans to acquire Motorola Mobility, the company formerly known as ‘the mobile bit of Motorola’. Google talked about supercharging Android and reinstated its commitment to openness, while all of Android’s major partners made upbeat noises - although the purchase seems as much a defensive move as the ‘natural fit’ Larry Page described.

We’d barely had time to think of some comically implausible hybrid names - Googorola, Motoroogle, maybe even Motorola-Droid - before being hit with a triple-whammy from HP. It was buying software giant Autonomy for somewhere around £7 billion. (Cue much punning about Autonomy losing its autonomy). It was calling time on the production of webOS devices. (Alas, poor Pre 3 and TouchPad). And it was looking at the possibility of moving its PC business into a separate company. The future of webOS as a platform hasn’t been decided, although I’d say it doesn’t look especially healthy.

After all that, the rest of the week’s news seems a bit insubstantial - even Peter Jones’s £35 million sale of machine-to-machine specialist Wireless Logic. Research In Motion announced a free online service to let small businesses manage their BlackBerry devices remotely . Phones 4u said it would be stocking Huawei’s own-brand Blaze and Vision smartphones in time for Christmas. And Nokia released its Symbian Anna OS update, marred slightly by a server problem that frustrated some users.

But it’s HP’s decision to abandon mobile devices - hot on the heels of Google’s decision to acquire mobile devices - that’s got everyone talking this week. We’ll certainly be doing our share of talking in Wednesday’s podcast.

If you own an iPod, iPhone or iPad - or you’re a regular user of iTunes - it’s easy to find our weekly mobile industry podcasts. Simply click here to subscribe... or search for ‘The Fonecast’ in the iTunes store. Alternatively, you can pick up the podcast from our RSS feed.

Stay ahead of the crowd by receiving this weekly news summary from TheFonecast.com by email. Simply click the ‘register’ link at the top right-hand corner of our website and enter your details.

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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Facebook is a mobile company – are you?

Ashley Gilmour writes:

A quick fact: nearly half of Facebook’s advertising revenue now stems from mobile ads.

That’s right – of the social network’s $1.8 billion (£1.1 billion) generated in the third quarter of 2013, 49% of it was made up of mobile advertising revenue. Last year, the channel represented only 14%.

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