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Sunday, November 13, 2011

Last week at The Fonecast: 14th November 2011

Mark Bridge writes:

Flash is dead, HTML5 is the future. Okay, the next stage in the evolution of the mobile browser isn’t that clear – but a restructure at Adobe has pretty much marked the end of mobile Flash development.

Let’s get the rest of the week’s bad news out the way now. It seems Best Buy UK couldn’t convince enough people that its products were… well… best buys. That’s one suggestion after Best Buy Europe announced plans to close its eleven so-called ‘Big Box’ stores in the UK. Most staff are expected to be offered roles within The Carphone Warehouse – and we’ll see the Best Buy brand in some of those shops as well.

The Motorola Defy isn’t as tough as the company suggests, according to the Advertising Standards Authority. O2 UK isn’t selling the Nokia Lumia 800 Windows Phone handset in its shops. And applications from Apple’s App Store aren’t necessarily as safe as you might think.

Bad news also came for Nigel Cranswick, who was arrested after attempting the UK’s largest VAT fraud. Some might suggest that claiming a start-up turnover of almost £100 million per week was a bit of a giveaway.

Doing its best to give the UK an enthusiastic kick up the backside was eBay, which published a mobile manifesto in a bid to boost economic recovery. Equally enthusiastic about new technology was Bromley FC; it persuaded its footballers to have QR Codes shaved into their hair.

Huawei was another company coming high in the enthusiasm stakes, having announced plans for a European design centre in London – and Sir Richard Branson was announced as one of the new investors in mobile payment company Square Inc, although neither he nor Square has revealed the amount of investment involved.

I started by talking about HTML5 – and that’s where I’ll finish. Our feature report on Monday last week saw me talking to Carsten Mickeleit, the CEO of Cortado, about a new HTML5 client that offers desktop-type document access on a variety of mobile devices. Is HTML5 the future?  On the basis of what we’ve seen in the past few days, it’s certainly a big part of it.

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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

Author: The Fonecast
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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Facebook is a mobile company – are you?

Ashley Gilmour writes:

A quick fact: nearly half of Facebook’s advertising revenue now stems from mobile ads.

That’s right – of the social network’s $1.8 billion (£1.1 billion) generated in the third quarter of 2013, 49% of it was made up of mobile advertising revenue. Last year, the channel represented only 14%.

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

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We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

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