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Saturday, June 11, 2011

This week at The Fonecast: 11th June 2011

Mark Bridge writes:

On Monday there seemed to be a dearth of mobile news as the industry held its breath and waited for Steve Jobs to speak.

Why there was quite so much breath-holding beats me, because Apple had already told us what the announcement was going to cover. Anyway, we learned about iOS 5, which will arrive in the autumn, and its 200 new features – including a new messaging service called iMessage. Will it kill SMS?  I think not. And where on earth do they get the names from?

In other product news, HP announced its webOS tablet will arrive in July with a retail price of around £399. I’ll be honest, there doesn’t seem to be quite as much excitement here.

Now to legal issues – but for a change we’re not talking who’s suing who. Or whom. Two former employees of T-Mobile UK who stole customer information and sold it to other businesses have told to pay a total of £73,700 in fines and confiscation costs. They’ll only be jailed if they don’t pay up quickly, which may be a disappointment to the Information Commissioner who’d previously said a prison sentence was required as a deterrent.

Elsewhere, there are complaints that Ofcom’s planned 4G auction could be illegal – which could mean delays to the launch of LTE in the UK – and other complaints that the merging of Orange and T-Mobile’s UK networks breaches a contract with infrastructure firm Arqiva.

Talking of Everything Everywhere, it’s planning 30 new own-brand shops. Looks like the five store trial went well.

And finally to departures. Last week we heard that Three UK CEO Kevin Russell was heading back to Australia. Now Marc Allera, the company’s sales and marketing director, is off. Coincidence? I’ve got no idea. And leaving the GSMA after 12 years is Rob Conway. The organisation doesn’t have a successor confirmed at the moment.

Good luck, chaps. I’m sure this isn’t the last we’ve heard of you.


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Opinion Articles

Last week at The Fonecast: 12th August 2013

Welcome to the not-so-silly season

Mark Bridge writes:

August is traditionally known as the ‘silly season’… but last week’s mobile industry news was all very serious. Apple started with a move designed to reassure customers about unsafe iPhone chargers by arranging a discounted exchange scheme – and it ended the week with a patent victory in the USA.

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Dual Core Smartphones only £7.70pm... whatever that means

Mark Bridge writes:

Don't sell the steak – sell the sizzle!  That's the mantra of many salespeople. It's all about emphasising the benefits of a product rather than its features. You don't tell people about the 13 megapixel camera when they ask about the new LG smartphone, you tell them it'll capture the first steps of their precious young nephew in pin-sharp accuracy. Or something like that.

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Mobile retailers waste over £21.6 million a year on unnecessarily sending mobile phones for repair

David Heled of Cellebrite writes:

Smartphones are now by far and away the communication, payment and information device of choice for consumers and enterprises. Sales are set to overtake those of traditional feature phones this year for the first time. However, the increasing complexity of the devices’ technology means that there’s a lot more that can go wrong, and make it harder for mobile retailers to identify potential problems – and it’s costing them millions per every year.

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Last week at The Fonecast: 29th July 2013

Surprises and statistics

Mark Bridge writes:

Google’s big announcement last week involved the company introducing Android v4.3 (as expected), launching a new Nexus 7 tablet (as expected) and also revealing a ‘Chromecast’ HDMI adaptor that’ll stream from most portable devices. That was more of a surprise.

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Top Ofcom tips when taking your smartphone or tablet abroad

Mark Bridge writes:

With the school term over and August just a few days away, UK telecom regulator Ofcom has published a new guide to help travellers avoid ‘bill shock’ after using their mobile phones, tablets and laptops abroad.

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