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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tablets, Smartphones spell trouble for PCs

VOA News writes:

New market research has many technology experts thinking the era of the personal computer (PC) is coming to an end as consumers worldwide begin to embrace tablet computers and smartphones.

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An introduction to Social WiFi

Hazel Allsopp of Purple WiFi writes:

Retail and hospitality businesses have long been aware of the need to offer free WiFi access to their customers. The use of smart phones is becoming increasingly widespread, and people expect to get online wherever they are, whatever they’re doing.

The latest large brand to recognise this is Intercontinental Hotels Group, who announced last month that they would be offering free access to 71 million loyalty scheme members’ worldwide. The decision was made in response to a survey in which 43% of guests said they wouldn’t stay in a hotel if it didn’t offer free WiFi.

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Last week at The Fonecast: 8th April 2013

Something old, something new...

Mark Bridge writes:

Let’s start with a slightly belated birthday wish to the hand-held mobile phone, which made its first public appearance on 3rd April 1973. At that point we’d had carphones for a while… but this was the first time anyone had heard the phrase “Sorry, I’ve got to go, the battery’s running out” spoken in public. Or something like that.

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Why Mobile Apps work for the Military: It's all about operability in the field

Five key elements of a successful mobile deployment

Mobile apps are a hot topic in the Aerospace and Defence industry right now.

Jeff Pike, Head of Marketing and Global Markets Development for IFS in the Aerospace and Defence industry, outlines five key elements which are key to a successful military mobile app.

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The Cell Phone Turns 40

Rick Pantaleo of voanews.com writes:

Forty years ago today the cell phone era began on the streets of New York City. The historic first cell phone call was made by Martin Cooper, director of systems operations for the communications division of the Motorola company, to his main rival at Bell Labs.

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Recent Podcasts

Wednesday, July 4, 2012

Google reveals its tablet, RIM admits delays and the Firefox OS gets closer

Podcast - 4th July 2012

This week's edition of The Fonecast takes a look at the new Google Nexus 7 tablet, wonders what's next for RIM and awaits the arrival of the forthcoming Firefox mobile platform.

There's also talk about HTC's partnership with Pioneer, Vodafone's European reorganisation, the new BT WiFi brand, Ofcom complaints, tariff problems and international roaming.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed or by downloading the mp3 and OGG audio files directly. Alternatively, install the Android, iOS or webOS Stitcher Radio app and stream the podcast straight to your mobile phone.

01:15 Research In Motion warns of job cuts and BlackBerry delays
05:30 Google announces a new tablet and an update for Android
12:45 Firefox mobile OS will be on Alcatel and ZTE phones
16:30 HTC connects its phones with home entertainment
18:45 Sponsor's message: 51Degrees.mobi
20:15 Vodafone reorganises its businesses in Europe
22:45 BT creates a single WiFi hotspot brand
24:15 Takeover for one of the UK's biggest WiFi hotspot providers
25:30 Three-quarters of UK mobile consumers are on the wrong tariff
29:45 Ofcom publishes UK telecoms complaints data
31:45 New European roaming charges are applied

Discover the latest mobile industry headlines as they happen by following us on Twitter, via RSS or on our Facebook page. If you prefer updates by email, please sign up for our free weekly newsletter using the Register link in the top right-hand corner of our website.

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