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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Nectar only really cares about iPhone owners

Mark Bridge writes:

Never mind customer loyalty, if you don't have an Apple iPhone you're a second-class consumer. That's the message I seem to have received from Nectar, the multi-retailer loyalty card company.

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BlackBerry's PlayBook and Sony Ericsson's LiveView: spot the similarities

Mark Bridge writes:

RIM and Sony Ericsson each reveal a new product within 24 hours. One has a 7-inch screen and a big announcement at the company's developer conference. The other, with a 1.3-inch micro-display, has a lower-key launch. Yet it's the similarities that have attracted my attention.

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Fixed-line telecoms providers have a lot to learn about customer service

Iain Graham writes:

Woe is me!  I recently did a foolish thing, I tried (and unfortunately succeeded in) changing my home broadband supplier!  Let me begin at the beginning...

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Let's stop being so girly about mobile phones

Mark Bridge writes:

I remember the 1980s. In fact, I rather enjoyed them. Hang on a sec, hear me out. There really was some good stuff there – not least the renaissance of "sisters doin' it for themselves". Oh, and the launch of the UK's first cellular mobile phone network.

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Over The Air 2010 – one man's summary for the wider mobile industry

James Rosewell writes:

I arrived at Imperial College for an oversubscribed Over The Air 2010 not really knowing what to expect but totally open-minded. I found innovation, ideas and inspiration.

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Wednesday, December 22, 2010

WAC, Opera and Android

James Rosewell writes:

Just in time to make it into 2010, the Wholesale Application Community (WAC) has gained some important but relatively unreported publicity courtesy of Opera. It’s a slightly early Christmas present for Peters Suh, WAC CEO and a man keen to ensure the industry is presented with a story showing WAC meeting its targets.

Yesterday Opera announced that its new widget runtime for Google Android will support the WAC 1.0 Specification. This runtime enables developers seeking to launch apps with the WAC on day 1 to start development and testing on the Opera platform. It also provides some assurance that a significant and major vendor is going to support WAC technically on the fastest-growing mobile Operating System (OS). The announcement should go some way to eliminating doubts concerning the technical credibility of the project. After all, Opera has a reputation for supporting a wide range of mobile devices and this announcement means all the Android ones will support WAC applications. Expect more Opera platforms to follow in 2011.

However WAC 1.0 and Opera’s new runtime are both Alpha status, so I’m anticipating some fairly major technical changes before version 2.0 is agreed and the whole thing moves to Beta late Q1 or Q2 2011. So don’t rush out and start creating WAC applications unless you’re prepared to make some changes in a few months.

Considering Opera is widely used by many network operators who are members of the WAC to reduce demand on their networks via proxy server technology, it makes sense for Opera to be among the first companies to announce support. The question now is “when will other browser vendors follow?”  Expect to see many more announcing support in the run up to MWC11. After all, building on HTML5 makes it relatively easy and cheap to support and there’s little to lose at this stage.

So the technical credibility of the WAC seems rosy. However, commercial credibility remains in doubt and will be a matter for 2011. I’ll have much more to say next year!

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