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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Nectar only really cares about iPhone owners

Mark Bridge writes:

Never mind customer loyalty, if you don't have an Apple iPhone you're a second-class consumer. That's the message I seem to have received from Nectar, the multi-retailer loyalty card company.

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BlackBerry's PlayBook and Sony Ericsson's LiveView: spot the similarities

Mark Bridge writes:

RIM and Sony Ericsson each reveal a new product within 24 hours. One has a 7-inch screen and a big announcement at the company's developer conference. The other, with a 1.3-inch micro-display, has a lower-key launch. Yet it's the similarities that have attracted my attention.

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Fixed-line telecoms providers have a lot to learn about customer service

Iain Graham writes:

Woe is me!  I recently did a foolish thing, I tried (and unfortunately succeeded in) changing my home broadband supplier!  Let me begin at the beginning...

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Let's stop being so girly about mobile phones

Mark Bridge writes:

I remember the 1980s. In fact, I rather enjoyed them. Hang on a sec, hear me out. There really was some good stuff there – not least the renaissance of "sisters doin' it for themselves". Oh, and the launch of the UK's first cellular mobile phone network.

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Over The Air 2010 – one man's summary for the wider mobile industry

James Rosewell writes:

I arrived at Imperial College for an oversubscribed Over The Air 2010 not really knowing what to expect but totally open-minded. I found innovation, ideas and inspiration.

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Recent Podcasts

Wednesday, May 30, 2012

Podcast - 30th May 2012

This week's mobile industry news podcast from The Fonecast takes a gloomy look at HP's job losses, the end of the Cisco Cius tablet and the growth in Android malware - before cheering up with encouraging news from Orange, Yahoo! and Sidecar.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed or by downloading the MP3. Alternatively, download the Android, iOS or webOS Stitcher Radio app and stream the podcast straight to your mobile phone.

00:45 HP cuts thousands of jobs worldwide
03:35 Cisco stops work on its Cius tablet
06:00 Google loses a Motorola Mobility patent battle
09:20 McAfee records a big jump in Android malware
12:20 Sponsor’s message: 51Degrees.mobi
14:05 Carphone Warehouse does mobile security deal
15:50 UK regulator cuts off text message fraud
17:55 New web browser launched by Yahoo!
19:40 Sidecar app promises a new perspective on voice calls
24:30 Orange and Stagecoach launch an NFC bus ticket trial
26:50 AGA launches mobile-enabled remote control oven

Discover the latest mobile industry headlines as they happen by following us on Twitter, via RSS or on our Facebook page. If you prefer updates by email, please sign up for our free weekly newsletter using the Register link in the top right-hand corner of our website.

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Categories: Handsets and manufacturers, Retailing, Networks and operators, Operating systems, Applications, PodcastsNumber of views: 26501

Tags: uk orange carphone warehouse motorola google browser m2m yahoo hp phonepayplus everything everywhere cisco sidecar stagecoach

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