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Thursday, December 18, 2014

Government and UK mobile networks agree a £5 billion coverage deal

No sign of mandated national roaming in ‘landmark deal’ for mobile phone users

Sajid Javid MP, the UK Government Secretary of State for Culture, Media and Sport, has announced what’s described as a “landmark deal” with the ‘big four’ mobile networks to improve coverage.

It follows a three-week consultation period that involved the government proposing mandated ‘national roaming’ as one of the options to improve rural coverage in areas where some networks provided service but others didn’t.

EE, O2, Three and Vodafone have together agreed to invest £5 billion to improve mobile infrastructure by 2017, with guaranteed voice and text coverage from each network across 90% of the UK (geography, rather than population coverage). This will also cut ‘not spot’ areas of no mobile coverage by two thirds.

The deal will be legally binding and enforceable by Ofcom, with the networks agreeing to accept amended licence conditions in return for changes to the Electronic Communications Code and a potential reduction in Annual Licence Fees. (These moves were proposed by the GSMA as part of its response to the government consultation.) In addition, hundreds of government buildings will be made available as potential sites for mobile infrastructure.

Sajid Javid said “I am pleased to have secured a legally binding deal with the four mobile networks. Too many parts of the UK regularly suffer from poor mobile coverage leaving them unable to make calls or send texts. Government and businesses have been clear about the importance of mobile connectivity, and improved coverage, so this legally binding agreement will give the UK the world-class mobile phone coverage it needs and deserves. The £5 billion investment from the mobile networks in the UK’s infrastructure will help drive this Government’s long-term economic plan.”

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Opinion Articles

When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

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Catherine Zeta-Jones and the security of touchscreen passwords

Mark Bridge writes:

I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.

Author: The Fonecast
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Unlimited Internet means just 1GB at O2

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

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Carnival of the Mobilists #235

This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.

Author: The Fonecast
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I want to live in a world... where mobile tariffs are easy to compare

Mark Bridge writes:

Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.

But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.

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