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Saturday, July 16, 2011

Watch out Groupon, O2 is moving in

O2 Priority MomentsO2 UK is building on the success of its ‘Priority Tickets’ service by launching a new location-based offers scheme called Priority Moments. It’ll rival existing ‘voucher’ discount services such as Groupon and will be available to O2’s 22 million customers across the UK. The deals could save O2 customers over £100 per month.

Sally Cowdry, O2’s Marketing and Consumer Director, said “Only O2 can do this. No other companies in this space have the direct, loyal relationship with the customer. O2 is a trusted brand and through Priority Moments we have established long term partnerships with well loved and respected brands that people want to engage with regularly. You will consistently find offers and experiences from O2 and these companies over a long period of time. The key word here is priority. We designed the service to make life easier, cheaper and more enjoyable for our customers. This is not a tactical programme of one-off deals – it’s about building a long-term, nationwide service that benefits both our customers and our partners.”

During the launch period there will be over 40 individual offers from 30 participating brands, giving customers over 3500 participating high street outlets. Priority Moments at launch include half-price Odeon cinema tickets, an exclusive Harvey Nichols tote bag and a free glass of prosecco and dough sticks at Zizzi.

The scheme can be used by any O2 customer with a WAP-enabled device; a free Priority Moments application is also available for iPhone and Android customers.

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Opinion Articles

When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

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Catherine Zeta-Jones and the security of touchscreen passwords

Mark Bridge writes:

I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.

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Unlimited Internet means just 1GB at O2

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

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Carnival of the Mobilists #235

This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.

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I want to live in a world... where mobile tariffs are easy to compare

Mark Bridge writes:

Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.

But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.

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