Mark Bridge writes:
The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.
Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.
I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.
James Rosewell writes:
Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.
This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.
Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.
But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.
Tuesday, December 13, 2011
Iain, James and Mark discuss the week's mobile industry headlines... starting with HP and webOS, then mentioning Samsung, Panasonic, Ofcom, Jawbone, Everything Everywhere, RIM and Google, before ending with a new retail scheme from O2.
Categories: PodcastsNumber of views: 12356
Tags: o2 uk t-mobile orange samsung 4g legal google ofcom rim panasonic hp palm everything everywhere webos 3g jawbone bbx
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