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ExclusiveOfcom publishes ‘Easy Read’ mobile phone guide for people with learning difficulties

Telecoms regulator Ofcom has become the first UK regulatory body to publish consumer advice in the ‘Easy Read’ format, which is designed to be more accessible to people with learning difficulties.

The ‘How to use your mobile phone’ guide meets current European and UK Government standards for making written information easily understandable. It includes details about mobile phone handsets, different types of contract agreement, free services for disabled customers and how to complain.

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