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Complaints about mobile services down 57% from last year

PhonepayPlus, which regulates services that are paid for by adding them to your telephone account, says complaints about mobile services are down by 57% one year after it introduced new rules in its 2008 Mobile Review. June 2008 saw 2125 complaints, compared with 919 in May 2009. When it comes to specific services, complaints about mobile subscription services have almost halved and complaints about unsolicited text messages are down by 85%.

Author: The Fonecast
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New T-Mobile tariff allowance includes international calls

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This week’s mobile industry podcast is now online at TheFonecast.com

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Podcast - 1st July 2009

It's a particularly upbeat edition of The Fonecast this week, with European roaming charges falling, a universal phone charger on the horizon and mobile video uploads on the increase. Coming back down to earth, we also take a look at some of the problems facing mobile payments in the UK.

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Global smartphone sales to grow almost 20% annually

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