Premium rate telephone service regulator PhonepayPlus has started a ten-week public consultation on app-based mobile payments.
The regulator introduced a new Code of Practice on 1st September. It’s now planning to add a guidance document on ‘Applications-based payments’.
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Premium-rate telephone regulator PhonepayPlus has just published its 2009/2010 annual report, highlighting a 52% decrease in consumer complaints.
The regulator also imposed a record £5.3 million of fines in 2009/10; double the amount levied in the previous year.
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PhonepayPlus, the organisation that regulates 'phone paid' services for fixed lines and mobiles in the UK, is proposing a new way of regulating premium-rate telephone services. It's created a new Code of Practice that shifts the responsibility for legal compliance to those who actually operate and promote the service, helping it to quickly and directly target any provider responsible for causing consumer harm.
PhonepayPlus has started a 10-week consultation period with consumers and industry stakeholders. Ofcom is also inviting comments about the draft code, which it says would strengthen the regulatory regime while creating a flexible and proportionate regulatory framework for legitimate providers.
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