There's a new British World Record holder for sending text messages from mobile phones. Okay, so it's currently unofficial... and it's a promotional opportunity for Samsung and Swype... and it's just for touchscreen phones... but that's not stopped us celebrating.

Mark Bridge writes:

Last week the Wall Street Journal published a feature that explained how techies in New York wanted the city’s 212 area code as part of their mobile phone numbers. This may seem strange from a UK perspective until you realise that American mobile phone numbers don’t have dedicated mobile ‘dialling codes’. Instead, they’re all prefixed with a local area code and cost the same to call as those landline numbers they mimic.

Orange UK says normal service has been fully restored following some data access problems on its network yesterday. The issues were apparently caused by a combination of software and hardware failure.

This year's Communications Market Report from telecomms regulator Ofcom has revealed a surge in smartphone ownership. In June 2010, 26.5% of people in the UK said they had a smartphone, more than double the number two years previously. Growth in the last 12 months was particularly strong, up 81% from 7.2 million users in May 2009 to 12.8 million in May 2010.

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.