In The Fonecast today we’re covering everything from HP’s new leadership to Facebook’s new Timeline.
You’ll find Twitter, Three UK, premium-rate apps and primary school iPhone users... along with the rest of the week’s mobile industry news.
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HP, Facebook and Twitter are all up for discussion in The Fonecast this week, along with customer service complaints, mobile security failings and children with iPhones.
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Ofcom has published its latest quarterly complaints data, showing the major telecoms providers that generated the most complaints between April and June 2011.
In the mobile sector, Ofcom received the most complaints about Three UK. The network - which was also top for complaints in the previous report - had 0.14 complaints per 1000 customers, an increase from the previous quarter. Ofcom says the increase in complaints seems to have been driven by customer billing and customer service issues.
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Ofcom has explained how it plans to safeguard the supply of landline numbers across the UK, avoiding the need to change existing phone numbers.
It says the increasing number of communications providers holding blocks of allocated numbers has led to pressure on the supply of phone numbers in some areas.
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Ofcom has published a statement on its plans to introduce so-called ‘white space’ technology in the UK. White spaces are the unused parts of frequency bands that have been reserved for other uses, such as TV transmissions.
The regulator says they could be used for a wide range of applications including rural broadband and WiFi with up to twice the range of today’s technology.
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