O2 has launched what it's describing as "the first ever eco rating system for mobile phones in the UK. It's persuaded six of the largest handset manufacturers to participate - Nokia, Sony Ericsson, HTC, LG, Samsung and Palm – and has placed the Sony Ericsson Elm top out of the 65 mobiles it surveyed, giving it an 4.3 out of 5 (86%) Eco rating.

Yesterday morning City of London Police arrested nine people as part of an investigation into a suspected fraud case that's believed to have involved premium-rate international phone numbers being called on mobile phones. Officers also seized up to £15,000 worth of mobile phones along with hundreds of SIM cards and fake documents. The raids took place after an investigation in partnership with O2.

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

The second quarter of this year was the best quarter ever for connections via the O2 UK 'partner channel', according to a statement from the company today. Blackberry connections through partners also reached a new quarterly high, as did connections via O2 Centre of Excellence partners and both of O2's strategic partners (Avenir and Azzurri).