Nokia has launched a new service for UK customers called Smart Setup. Customers who buy a new Nokia Lumia smartphone can book an appointment via the Smart Setup web site and receive help over the phone.
It follows the introduction of Smart Setup in the USA a few months ago.
T-Mobile has launched new tariff options that give customers a fixed data allowance when they’re using a smartphone or mobile broadband device abroad. When the allowance is used, the data connection will stop and customers will be unable to run up any additional costs.
The smartphone options are called ‘Internet Travel Boosters’ while the options for mobile broadband devices are called ‘Broadband Travel Boosters’.
Mark Bridge writes:
Is there any product that offers as much potential for additional sales as the mobile phone?
When I visit a coffee shop to buy a coffee, I’m often asked “would you like any pastries or muffins with that?”
On the one occasion that I bought a new car, I was offered the option of paying extra for different colours, for floor mats and for a fancy stereo. When you buy a DVD player or a games console, it’s pretty obvious you’ll be paying extra for entertainment.
Yet, when you consider the variety of add-ons available in the mobile industry, I’d say smartphones were in a league of their own.
It’s reported that investment firm KKR is talking to Deutsche Telekom and France Telecom about a possible takeover of the Everything Everywhere business in the UK.
Tom Alexander, who left his role as Everything Everywhere’s CEO a year ago, is said to be leading the bid.
UK telecoms regulator Ofcom has opened a consultation about the business connectivity market.
It’s looking at the ‘leased lines’ that are used to transfer large volumes of data by broadband providers, mobile network operators, businesses and public sector organisations. In many cases these wholesale connections are leased from BT.