A ‘priority answer service’ option for EE customers has proved unpopular with some customers, according to press reports.
Earlier this month the network introduced a new 50p priority option for calls to customer services.
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Samsung Electronics has announced a new Android-powered premium smartphone called the Galaxy Alpha.
The Galaxy Alpha is surrounded by a metal frame and is less than 7mm deep.
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Samsung has acquired home automation specialist SmartThings for what’s thought to be around $200 million.
SmartThings will now operate as a separate business within Samsung’s Open Innovation Center group.
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Ofcom has published research on mobile phone call quality from the ‘big four’ UK network operators.
It’s used data from mobile analytics specialist RootMetrics to better understand consumers’ experience of making phone calls on the EE, O2, Three and Vodafone networks.
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Microsoft’s Devices Group has revealed a new low-cost feature phone.
The Nokia 130 has a SIM-free price of €19 before tax (£15+VAT; £18 incl. VAT) and is expected to start shipping this autumn. Availability is expected in China, Egypt, India, Indonesia, Kenya, Nigeria, Pakistan, the Philippines and Vietnam.
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