News Articles

Sunday, August 14, 2011

Ofcom publishes new research on mobile 'not-spot' coverage information

Ofcom has published some updated research on mobile not-spots, the areas in the UK where mobile coverage is poor or unavailable. It’s found that the coverage checkers provided by mobile networks are based on data that is ‘reasonably accurate’ for outdoor predictions, noting that the checkers are freely provided online and in-store.

When testing coverage, Ofcom noticed that feature phones and entry-level phones generally returned better performance than smartphones for call completion and call setup when in rural areas - although it also notes that these performance differences are likely to be modest. Overall, all handsets in the survey recorded call completion rates of over 95%.

The research showed that all UK networks’ postcode-based coverage checkers provided predictions for outdoor coverage but some networks didn’t show indoor coverage. As a result, Ofcom has asked operators to ensure their coverage checkers include categories for indoor coverage and ‘no coverage’ in the map legends.

[Ofcom report]

Print
Author: The Fonecast
0 Comments
Rate this article:
No rating

Categories: Networks and operators, NewsNumber of views: 1604

Tags: uk ofcom customer service

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«July 2021»
MonTueWedThuFriSatSun
2829301234
567891011
12131415161718
19202122232425
2627282930311
2345678

Archive

Terms Of Use | Privacy Statement