From Christmas SMS to customer service
Mark Bridge writes:
We started last week with a 20th birthday party for the SMS text message, which was first used as an alternative Christmas card by Neil Papworth in 1992. Since then, mobile data has been transformed from the familiar dit-dit-dit dah-dah dit-dit-dit of Nokia phones to non-stop internet connectivity on smart devices.
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Podcast - 21st November 2012
There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.
There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.
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Confusion by numbers
Mark Bridge writes:
The last few days have been particularly busy for UK telecoms regulator Ofcom. It started the week by announcing its rules for next year’s UK 4G mobile spectrum auction – expect services to go live in around six months – and it ended the week with plans to avoid a 5G capacity crunch.
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New analysis of the UK’s communication habits has found that people can be categorised into five different groups of communicators, ranging from the ‘always on’ to the ‘detached’.
Earlier this year, Ofcom’s Communication Market Report revealed that the UK is now texting more that talking. Further analysis of the research, published today, looks at the methods and frequency of communication, as well people’s attitudes towards it.
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Podcast - 24th October 2012
This week we're talking about the UK's first 4G mobile phone tariffs, Ofcom's consultation about contract pricing and O2's response to its recent network outage.
We're also looking at quarterly results from Google and Nokia, Apple's iPad design, Microsoft's tablet pricing and texting cows.
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